Joseph Merrill
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always eager to absorb new knowledge and skills to be better at any new task.
Overview
5
5
years of professional experience
Work History
Salesman
Pure Energy LLC
Lubbock, TX
03.2020 - 06.2021
- Developed and implemented sales strategies to increase profits.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Constantly communicated with customers, to ensure the best experience was had
Grocery Stocker
Market Street
Lubbock, TX
10.2020 - 04.2021
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Panel Builder
SitePro LLC
Lubbock, TX
07.2019 - 12.2019
- Completed tasks on time to meet quality and safety standards.
- Followed safety protocols to maintain safe working environment.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Inspected completed products to encourage quality and adherence to company standards.
- Delivered product to various site locations throughout west Texas & New Mexico
- Coordinated with other departments to complete projects within deadline.
Front of House Team Member
Chick-fil-A
Lubbock, Texas
06.2016 - 02.2018
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
- Utilized POS system to receive and process food and beverage orders.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Verified prepared food met standards for quality and quantity before serving to customers.
Checker
United Supermarkets
Lubbock, TX
02.2018 - 07.2019
- Processed both cash and card purchases and returns.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
- Assisted with unloading customer carts onto conveyor belt.
- Directed customers on methods to obtain refunds, returns and exchanges.
- Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.
- Identified issues and developed solutions to improve quality control.
Education
Brigham Young University - Idaho
Rexburg, IDHigh School Diploma -
Frenship High School
Wolfforth, TX06.2019
Skills
- Social capability
- Problem Solving
- Operational Processes
- Lead Generation
- Key Relationships
- Customer Service
- Product Presentation
- Sales Proficiency
Timeline
Grocery Stocker
Market Street
10.2020 - 04.2021
Salesman
Pure Energy LLC
03.2020 - 06.2021
Panel Builder
SitePro LLC
07.2019 - 12.2019
Checker
United Supermarkets
02.2018 - 07.2019
Front of House Team Member
Chick-fil-A
06.2016 - 02.2018
Brigham Young University - Idaho
High School Diploma -
Frenship High School