Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Meyer

San Antonio

Summary

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

6
6
years of professional experience

Work History

Bodily Injury Claims Adjuster

Progressive Insurance
09.2021 - Current
  • Was a Qualified Substitute Supervisor in 2025, was able to supervise teams in PCS, URBI and URBI RIT.
  • Mentored 3 new hires in URBI, went over onboarding with them, taught them negotiation tactics and share metrics with their supervisors.
  • Negotiated and settled unrepresented bodily injury claims, leveraging strong negotiation and customer service skills to achieve fair resolutions.
  • Promoted from File Owner to URBI in January 2024.
  • Hired into an incubator program where i learned how to be a file owner then was an MRR for the remaining time, went through PEG training, worked at the DTL yard and finally non-network shops.

Claims Specialist

Nationwide Insurance Company
04.2020 - 09.2021
  • Conducted thorough investigations of non injury automobile claims, utilizing the phone, web and email communication methods to quickly resolve over 75% of claims within 72 hours.
  • Collaborated within the risk management team to identify and analyze potential risks within policies resulting in a 20% reduction in claim frequency for high-risk policyholders.
  • Achieved highest customer service surveys in all Texas offices.

Education

BBA - Management

Texas A&M University, San Antonio
San Antonio, TX
05-2019

Associate of Arts - Business Management

Northwest Vista College
San Antonio, TX
05-2016

Skills

  • Performance evaluations
  • Settlement negotiation
  • Time management
  • Team leadership
  • Staff training and development

Timeline

Bodily Injury Claims Adjuster

Progressive Insurance
09.2021 - Current

Claims Specialist

Nationwide Insurance Company
04.2020 - 09.2021

BBA - Management

Texas A&M University, San Antonio

Associate of Arts - Business Management

Northwest Vista College