Summary
Overview
Work History
Education
Skills
Campus Involvement
Timeline
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Joseph Miele

The Bronx,NY

Summary

Adept at blending leadership qualities with exceptional problem-solving skills, I excelled in roles at both my workplaces enhancing customer service standards and streamlining administrative processes. My expertise in verbal communication and administrative support significantly contributed to team and project successes, showcasing a commitment to excellence and efficiency.

Overview

3
3
years of professional experience

Work History

Work Study Student

Financial Aid Office
Oswego, NY
09.2024 - Current
  • Provided tutoring services to fellow students in designated subjects.
  • Collaborating with my team to execute various projects and activities.
  • Assisting with administrative tasks, including data entry and file management.
  • Greeted visitors warmly in a professional manner while providing assistance when needed.
  • Assisting with the filing of documents and records in an organized manner.

Crew Trainer

McDonald's
Fishkill, NY
08.2022 - Current
  • Instructed new team members on correct procedures for operations.
  • Encouraged open communication between trainees and management throughout the learning process.
  • Acted as a liaison between crew members and management, facilitating open communication.
  • Led by example, upholding company policies and exemplifying desired behaviors.
  • Assisted in hiring crew members to expedite on-boarding process.
  • Assisted management in developing strategies to improve customer service standards.

Education

Bachelor of Science - Computer Science

SUNY College At Oswego
Oswego, NY
04-2028

High School Diploma -

John Jay High School
Hopewell Junction, NY
06-2024

Skills

  • Problem-solving
  • Time management
  • Customer service
  • Verbal and written communication
  • Administrative support
  • Issue resolution
  • Leadership qualities
  • Campus life services

Campus Involvement

  • College Website, Instagram, and Store Volunteer Model – Represented the college in promotional content, increasing student engagement and campus visibility.
  • ACE Program Volunteer Student Model & Speaker – Shared personal experiences as a student ambassador, inspiring prospective students. Participated in modeling initiatives to promote campus programs.
  • Fashion At Oswego (FAO) Member – Contributed to creative projects, styling, and fashion events, collaborating with peers to showcase trends and campus fashion culture.
  • Latino Student Union (LSU) Member – Engaged in cultural events, fostering inclusivity and supporting Latino representation on campus.
  • Black Student Union (BSU) Member – Participated in discussions and initiatives focused on diversity, equity, and student advocacy.
  • RITMO Dance Team Member – Collaborated with fellow dancers to choreograph and perform at campus events, building teamwork, discipline, and creative expression.

Timeline

Work Study Student

Financial Aid Office
09.2024 - Current

Crew Trainer

McDonald's
08.2022 - Current

Bachelor of Science - Computer Science

SUNY College At Oswego

High School Diploma -

John Jay High School
Joseph Miele