Joseph Milam

doubleLed a large B2C outside sales team of (14 total) HEC Home Energy Consultants in residential solar sales and project management of delivery in the more excellent Little Rock, Arkansas, area.

• Increased sales revenue by developing and implementing strategic territory plans.
• Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development. (apr > cadence)
• Negotiated contracts with vendors and suppliers, securing favorable terms for the company. (professional services, change mgt.)
• Grew total business expansion and created a case with ttoVP to double the sales rep headcount.

Directed high-performing B2B sales team (30 reports total) in East Texas, Arkansas, Missouri, Nebraska, Iowa, and Minnesota. In this role, led leaders and individual contributors. Role carried executive posturing, presence, and oversight, reporting to different executive team levels.

• Developed and administered business strategy into Weekly/Daily KPIs and incorporated them into actionable feedback for incremental track adjustment gains.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
• Implemented CRM system processes in Salesforce.com and expectations "From the Field" to better track leads and improve follow-up processes and communication within the team.
• Arranged effective training programs for new hires and ongoing professional development initiatives for existing staff members.

Presided over the Midwest Region's business sales team, managing (16 total reports) in Arkansas, Iowa, and Missouri. Mission exceeded forecast and quota MRR.

• Achieved Regional targets through effective territory management and relationship building with key clients, hospitals, healthcare systems, and municipalities.
• Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
• Launched new products and successfully launched VoIP O.S. into the market, coordinating marketing initiatives and comprehensive sales campaigns. (OS, government & education)
• Established strong partnerships with industry influencers to expand brand recognition and drive business growth. (e-rate)
• Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness. (customer interaction history, local data, national cyber data i.e.)
• Recruited and hired top-level talent to add value and expertise to the sales department.

Built and directed a team of (10 total reports) to a Market Acquisition Assignment to flip Little Rock from CLEC to ILEC, and a buildout of Fiber Edge. The company pivoted, and we made diamonds out of the exit strategy (built a team, created ops processes and offer management, went to the market, and found a niche.)

Increased sales revenue by developing and implementing effective sales strategies. (FttP 400 ft. - business analysis)

• Implemented CRM systems for better tracking of leads and improving follow-up processes and communication within the team.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Sat and tested successfully for FINRA exams to sit and operate out of the local market at the Edward Jones Franchise location in Nebraska.

• Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle post-retirement.
• Analyzed clients'' risk tolerance levels, developing customized investment portfolios that aligned with their personal objectives while ensuring company and industry compliance at all times.

Led the Enterprise Sales Team to President's Club. Provided critical direction and purpose clarity to a SaaS enterprise sales team focused on our largest customers: the top 55 automotive dealership groups in North America. Org was principally concerned with Cox Automotive's emerging dealer services portfolio at the time, which was the first of its kind.

• Cultivated a whole new G2M business plan focusing on a Customer Success Sales Team organized into Pods led by Act Directors in enterprise space, exceeding targets 147% and churn of less than 1.5%
• Achieved operational excellence by streamlining processes and implementing best practices for the field from the field into the playbook
• Reduced costs, optimized resource allocation, and improved efficiency in managing projects, which instrumental in our implementation deliveries
• Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business. POWER of THREE

Administered a B2B sales team focused on digital advertising and dealer services SaaS sales to the franchise and independent dealerships—managed a team of (8 reports) across Nebraska, West Iowa, and Kansas.

• Increased sales by 200% > in 6 months in the market and maintained forward.
• Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
• Increased sales revenue by developing and implementing effective sales strategies for the district, i.e., ROE.
• Improved team performance by providing regular coaching, training, and mentoring to sales representatives.

Outside Sales Consultant managing governance on a book of business in Arkansas of automotive dealers. Primarily concerned with new business development, campaign performance of subscription campaign clients, and business performance insights, two consecutive years averaged > 200%./quota.

• Presented campaign results to clients, highlighting successes and recommending future improvements.
• Built strong relationships with clients through regular communication and progress updates on ongoing campaigns.
• Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
• Made outbound calls to existing customers to upsell advertising packages.