JOSEPH MILES
Lake Saint Louis,MO
Summary
Skilled and diligent and successful business owner who has never failed to meet a project deadline during my time at Manchester University and as a business owner. Aiming to leverage my willingness towards the productivity and creativity of multiple efforts into a project to land an opportunity with General Motors to become a sufficient Group Leader. With my leadership experience and developmental skills, I will be able to critically think and implement ideas while having the ability to heed to wisdom and instruction whilst listening to other ideas and scenarios.
Overview
4
4
years of professional experience
Work History
Production Group Leader
General Motors, GM
Wentzville, MO
06.2023 - Current
- Managed resources and delegated tasks to ensure timely completion of projects.
- Maintained a high level of communication between group members and other departments (Paint Shop, General Assembly, Maintenance Department, Material Department).
- Developed and implemented group activities to promote team building and collaboration.
- Provided assistance with conflict resolution among team members.
- Organized weekly meetings to review objectives, discuss accomplishments, and plan future goals.
- Facilitated creative problem solving sessions to generate innovative solutions to challenges.
- Conducted regular performance reviews with team members, providing constructive criticism when necessary.
- Assisted with onboarding new employees into the organization's culture, policies, and practices.
- Motivated teams to reach their highest potential by setting achievable goals.
- Planned work schedules based on individual strengths, weaknesses, job requirements.
- Enforced organizational policies while creating an environment that encourages open dialogue.
- Implemented strategies designed to improve efficiency across multiple departments.
- Worked with other group leaders to identify and resolve issues between teams.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Kept areas clean, neat and inspection-ready to comply with product guidelines.
- Coached and developed direct reports to lead problem-solving activities.
Mobile Auto Technician - OWNER
Miles Mobile Repair & Roadside Assistance LLC
Fishers, IN
03.2020 - Current
- Tested vehicle components and systems to identify issues.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
- Maintained accurate records of all inventory transactions in the computer system.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Ensured that all safety procedures were followed while handling hazardous materials.
- Delegated jobs to subordinates and monitored quality of work.
Experience , Parts Specialist
O'Reilly Auto Parts
Fishers, IN
07.2021 - 05.2023
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Supported service department by expertly pulling parts and updating records.
- Boosted sales by capitalizing on cross-selling and upselling opportunities.
- Coordinated and executed daily parts deliveries to local businesses.
- Increased team productivity by implementing multiple strategic process improvements.
- Maintained accurate records of all inventory transactions in the computer system.
- Organized and labeled parts to ensure easy identification and retrieval.
- Received customer orders and placed them into the system for processing.
- Provided customers with technical advice regarding parts information and availability.
Education
Bachelor of Science - Business Management, Professional Sales
Manchester University
05.2023
Skills
- Daily management in scheduling team members
- Delegating task clearly and preparing plans for future manufacturing events (New Yearly Models)
- Expert in KRONOS and TKS timekeeping
- Expert in Microsoft Word, Excel, Powerpoint, and Teams
- Expert in understanding and analyzing manufacturing blueprints (GMC and Chevy Mid-sized truck and van)
- Utilized various computing functions to verify downtime and line time (Tableau, GPMC, TPW Weld Scheduling, Factory Talk Blueprint, GEPICS Re-Ordering System)
- EAGER to learn new skills
- Able to lead team to success on daily/nightly basis
- Expert in KUKA Robot diagnosing (Controls Engineering experience) (Capturing logic to correctly diagnose in no fault condition)
- Fluent in verbal and communication skills
- Ability to travel for work
- MiG welding experience
- Able to work flexible schedules (1st, 2nd, 3rd shifts) (4/8/16 hour shifts)
- Ability to multitask under high pressure
- Ability to hold team members accountable per policy
- Ability to rebuild and function computers
- Certified Business Plan creator
- Able to follow directions resulting in quick results
- Fluent in American Sign Language
- Auto technician by trade
- Concrete work ethic
- Rebuild Engines/Transmissions - DYNO Test certified
Timeline
Production Group Leader
General Motors, GM
06.2023 - Current
Experience , Parts Specialist
O'Reilly Auto Parts
07.2021 - 05.2023
Mobile Auto Technician - OWNER
Miles Mobile Repair & Roadside Assistance LLC
03.2020 - Current
Bachelor of Science - Business Management, Professional Sales
Manchester University