Overview
Work History
Education
Skills
Timeline
Generic

Joseph Miller

Ravenswood,WV

Overview

42
42
years of professional experience

Work History

Residential Project Representative

Burgess and Niple
Parkersburg, WV
09.2022 - 11.2023
  • Provided regular updates on project status to stakeholders and management team.
  • Ensured compliance with company policies and procedures while executing projects.
  • Analyzed data related to projects in order to assess performance against established objectives.
  • Created detailed reports outlining the progress, successes, and challenges of each project.

OSP Field Inspector

TekCom Resources
King Of Prussia, PA
08.2020 - 09.2022
  • Wrote full reports outlining results of inspections.
  • Documented conditions thoroughly and photographed different areas.
  • Took precise measurements using instruments and gauges.
  • Identified violations or deficiencies in construction projects and reported findings to appropriate personnel.
  • Observed operational processes at businesses to verify compliance with government rules and regulations.
  • Verified that projects meet all required safety standards before issuing certificates of occupancy.
  • Maintained accurate records of inspections conducted including photographs when applicable.
  • Interpreted site plans, technical drawings, survey reports, legal descriptions and related documents for accuracy and completeness.
  • Monitored contractor activities throughout the duration of construction projects to ensure adherence to approved plans.
  • Documented inspection results by completing detailed reports outlining any deficiencies found in accordance with regulatory standards.

Driver, Stocker, Order Filler

Western Supply
Millwood, WV
05.2020 - 08.2020
  • Delivered goods and services to customers on time and in excellent condition.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Documented daily mileage, gas, and other data.
  • Adhered to company policies and procedures related to safety and security standards.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Delivered packages to customers in a timely and efficient manner.
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Secured merchandise, avoiding damage during transportation.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Assisted with loading and unloading freight when necessary.
  • Drove trucks to and from job sites to deliver supplies.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
  • Operated standard warehouse equipment to assist with loading and unloading of deliveries.
  • Verified loads against bill of lading to identify and correct discrepancies.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Checked vehicle after shift for damage.

Cashier,Stocker,Customer Service

Hardman's Hardware
Ripley, WV
03.2019 - 12.2019
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Ensured compliance with all safety regulations within the store environment.

Utility Inspector

Team Environmental
Millwood, WV
02.2018 - 12.2018
  • Completed inspections on [Type] utilities to assess safety and compliance with applicable regulations.
  • Evaluated construction quality and company policies.
  • Monitored contractor's activities while performing repairs or installations on utilities systems.
  • Conducted field tests to assess performance of equipment and materials used in construction projects.
  • Inspected new construction sites for code compliance with regards to utilities systems.
  • Verified accuracy of engineering drawings prior to commencement of construction project.
  • Participated in meetings with other stakeholders such as engineers, architects and local authorities concerning upcoming projects involving utilities systems.
  • Developed reports detailing defects found during inspections as well as any recommended corrective actions or preventive measures taken in response.
  • Assessed compliance or violations and reported findings.
  • Ensured that all work performed by contractors is done according to applicable standards.
  • Maintained accurate documentation pertaining to all inspections conducted as well as results obtained from them.
  • Collaborated with contractors to ensure proper operation of all components within the system.
  • Identified non-conformance issues associated with underground utility installation and provided recommendations for improvement.
  • Documented findings from inspections and reported them to management team.
  • Investigated customer complaints related to utility services and identified root cause of problem areas.
  • Maintained up-to-date knowledge of inspection techniques, codes, ordinances and regulations.
  • Performed inspections of current construction, refurbishment, and repair projects.
  • Read and interpreted drawings and assessed construction against plans.
  • Conducted site pre-inspections and coordinated post-construction audits.
  • Documented violations and issued documentation such as stop work orders to contractors or owners.
  • Noted recurrent issues and worked with contractors to prevent re-occurrence.
  • Completed investigations into complaints, incidents and accidents at work sites.

General Operations Technician

Mountaineer Gas Company
Ravenswood, WV
06.1981 - 02.2018
  • Executed safety protocols for all machines before use.
  • Implemented best practices for efficient operations management.
  • Maintained accurate records of daily activities, machine status, material usage.
  • Assisted with the maintenance and repair of equipment in a production environment.
  • Resolved customer complaints regarding product quality or service delivery promptly.
  • Prepared reports detailing operational performance metrics and trends.
  • Maintained physical equipment functions to meet productivity goals according to internal and external compliance initiatives.
  • Installed technology deployments to meet project requirements using technical systems knowledge.
  • Led technical operations and maintenance tasks to maintain cross-organizational technology infrastructure effectiveness.
  • Tracked completion of objectives according to QC standards and work-related timelines.
  • Resolved network alarms, recognizing jeopardizing conditions and notifying [Job title] of risk potential.
  • Oversaw implementation of organizational standards governing worker efficiency, availability and safety.
  • Ensured compliance with industry standards and regulations related to operations.
  • Provided training and guidance to new team members on operational procedures.
  • Monitored operational performance, identified issues, and took corrective action as needed.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Worked closely with human resources to support employee management and organizational planning.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Maintained positive working relationship with fellow staff and management.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Education

High School Diploma -

Ravenswood High School
Ravenswood
05-1975

Associate of Science - Residential Wiring

Roane Jackson Vocational School
Frozen Camp WV
05-1975

Some College (No Degree) - Accounting And Business Management

WVU-P
Ripley, WV

Skills

  • Requirements Analysis
  • Meeting Facilitation
  • Project Scheduling
  • Scope Definition

Timeline

Residential Project Representative

Burgess and Niple
09.2022 - 11.2023

OSP Field Inspector

TekCom Resources
08.2020 - 09.2022

Driver, Stocker, Order Filler

Western Supply
05.2020 - 08.2020

Cashier,Stocker,Customer Service

Hardman's Hardware
03.2019 - 12.2019

Utility Inspector

Team Environmental
02.2018 - 12.2018

General Operations Technician

Mountaineer Gas Company
06.1981 - 02.2018

High School Diploma -

Ravenswood High School

Associate of Science - Residential Wiring

Roane Jackson Vocational School

Some College (No Degree) - Accounting And Business Management

WVU-P

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Joseph Miller