Joseph Miller
Willowbrook,IL
Summary
Im very committed to my family and work. I love helping people and I believe you can accomplish anything if you listen and are willing to learn.
Knowledgeable, diligent and forward-thinking Director of Security focused on optimizing protections for individuals and assets. Integrates new and improved strategies and technologies to better meet company's needs with minimal operational disruption. Reviewed processes continuously to identify and correct deficiencies.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Director of Security
PSC Security
Bolingbrook, IL
10.2020 - Current
- As a director of security I assists the mall manager in overseeing all aspects of the Security Department.
- I'm in charge of developing security measures and assuring the overall security of all employees and patrons of the mall.
- The director of security is responsible for assisting the mall manager in coordination of security operations, as well as managing, training, and assessing performance of the entire security personnel.
- I help in writing and developing security policies and procedures for the security department, oversee all necessary training modules and procedures for security staff, and provide protection to important persons when necessary.
- I may also monitor all unauthorized vandalism and removal of property, review and report accidents that happened within the vicinity, inspect all areas for safety and fire hazard; and file reports on safety precautions.
- I am also responsible for conducting internal investigations when necessary, providing courteous service, managing the schedules of security personnel and tracking their attendance.
Security Officer
Hart Security
Arlington Hts, IL
05.2015 - 10.2020
- Provided security at Gated community facility
- Effectively prevented thefts
- Authorized verified contractors for entry
- Ensured guests felt welcomed at Gated community
Machine Operator
Crown Services
Schaumburg, IL
01.2013 - 12.2015
- Operate a Manual press Machine that cuts and press specific parts for Toyota Mitsubishi and Honda cars.
- Checked parts for quality product
Overnight Merchandiser
Toys R Us
Schaumburg, IL
01.2008 - 12.2011
- Stocked and unloading truck in a timely basis
- Helped on remodeling team.
Overnight Stocker
Wal-Mart Stores
Rolling Meadows, IL
01.2011 - 01.2011
- Stocked inventory properly.
- Met Daily with store managers to ensure all shelves were neatly stocked
- Cleaned store for daily operations.
- Assisted customers when necessary
Shift Manager
Mc Donald's Corp
01.2007 - 12.2008
- Responsibilities included designating crew towards operations of the day
- Bank deposits
- Maintained proper preparation of meals and services
- Customer's complaints.
Manager of Security
Mount Sinai Hospital Center
Chicago, IL
10.1995 - 01.2007
- I was the over night Security Manager I was responsible for security during over night shift I reported to Hospital management and responded to any complaints or incidents.
- I had 6 other employees that I was responsible for I made sure they understood stood their responsibilities.
- I also trained all offers in doing tours how to respond to complaints and what the policies and procedures during emergencies.
Education
Online course - Criminal Justice
Argosy University
Schaumburg, IL09.2012
Skills
- Security
- Customer service
- Shift management
- Supervising Experience
- Writing Skills
- CCTV
- Communication skills
- Computer literacy
- Computer skills
- Loss Prevention
- Surveillance
- Conflict Management
- Microsoft Office
- Leadership
- Stocking
- Organizational Skills
- Word
- Cash Handling
- Management
- Recruiting
Certification
- PERC Card
- AED Certification
- First Aid Certification
- Guard Card
Timeline
Director of Security
PSC Security
10.2020 - Current
Security Officer
Hart Security
05.2015 - 10.2020
Machine Operator
Crown Services
01.2013 - 12.2015
Overnight Stocker
Wal-Mart Stores
01.2011 - 01.2011
Overnight Merchandiser
Toys R Us
01.2008 - 12.2011
Shift Manager
Mc Donald's Corp
01.2007 - 12.2008
Manager of Security
Mount Sinai Hospital Center
10.1995 - 01.2007
Online course - Criminal Justice
Argosy University