Joseph Miranda
Las Vegas,NV
Summary
Proactive, customer-orientated retail professional with over 13 years of experience. Assisted in directing the operations of the Grocery Department including supervising, training, receiving, storing, stocking, and merchandising. Directed the operation of the entire store in the absence of the Store Director and Assistant Store Director. Knowledge of suggestive selling and other sales techniques. Assists in planning, organizing and directing the day-to-day operations of the Grocery Department. Assists in implementing Company and Division merchandising policies and/or Store Director Instructions. Monitors employee performances. Recommended personnel actions such as hiring, firing and disciplinary actions.
Overview
14
14
years of professional experience
Work History
4th Key Grocery Manager
Albertsons
Las Vegas , Nevada
10.2023 - Current
- Evaluated employee performance regularly and provided feedback on areas for improvement.
- Organized promotional displays to maximize sales opportunities.
- Recruited, hired, trained, evaluated, coached, and mentored employees.
- Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Inspected equipment regularly to ensure proper functioning of refrigeration units.
- Resolved customer complaints in a courteous and professional manner.
- Provided feedback on employee performance reviews during annual evaluations.
- Delegated work to staff, setting priorities and goals.
Meat Cutter
Albertsons
Las Vegas, NV
11.2015 - 10.2024
- Operated a variety of meat cutting machines such as saws, slicers, grinders and tenderizers.
- Maintained records related to production output such as weights of cuts made per day.
- Operated wrapping machines to package meats for sale in the store or for customers' orders.
- Ordered supplies necessary to maintain inventory levels in accordance with department needs.
- Received and inspected incoming shipments of fresh and frozen meats to ensure product quality.
- Executed daily production schedule and preparation requirements.
- Managed inventory, ensuring freshness and quality of meat products.
Meat Clerk
Albertsons
Las Vegas, NV
02.2011 - 11.2015
- Ensured all meat products were properly labeled according to health regulations.
- Developed customer relationships by providing excellent customer service.
- Rotated stock to ensure quality control.
- Provided friendly customer service by answering questions about available products.
- Performed daily cleaning duties in the work area including sanitizing cutting boards and utensils.
Courtesy Clerk
Albertsons
Las Vegas, NV
08.2010 - 02.2011
- Provided excellent customer service by being friendly and courteous at all times.
- Carried out special orders requested by customers promptly and efficiently.
- Collected shopping carts from parking lot to maintain clean, organized area.
Skills
- Master motivator
- Team oriented
- Problem solving skills
- Dependable
- Strong work ethic
- Self-motivated
- Detailed
- Professional
- Adaptable
- Coachable
- Employee Trainer
- Employee Management
- Merchandising Strategies
- Customer Service Management
Timeline
4th Key Grocery Manager
Albertsons
10.2023 - Current
Meat Cutter
Albertsons
11.2015 - 10.2024
Meat Clerk
Albertsons
02.2011 - 11.2015
Courtesy Clerk
Albertsons
08.2010 - 02.2011