Joseph Mirkovich

• Checked food before serving it to customers.
• Delivered food orders promptly and courteously.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Assisted in training new servers.
• Followed health safety guidelines when preparing and serving food products.
• Upheld high standards of sanitation in accordance with health department regulations.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Monitored dining room for cleanliness and proper set-up at all times.
• Took orders from customers accurately and in a timely manner.
• Maintained records of transactions made during shift as required by law or company policy.
• Greeted guests and provided menus.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Stayed informed about daily specials, new menu items, promotions.
• Prepared drinks according to standard recipes.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided excellent customer service to ensure satisfaction.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Cleaned tables and chairs to prepare dining area for next customers.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Provided exceptional service to high volume of daily customers.
• Addressed complaints to kitchen staff and served replacement items.
• Greeted customers, answered questions and recommended specials to increase profits.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Served food and beverages to patrons and immediately remedied issues with orders.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Trained new employees on restaurant procedures and plating techniques.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Trained new employees to perform duties.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Explained menu items, describing ingredients and cooking methods upon request.
• Took reservations and to-go orders to streamline process for both customer and restaurant.
• Filled condiments and napkin containers during slack periods.
• Responded to ad hoc cleaning duties at end of shift.
• Assisted in preparing salads, appetizers and desserts to speed up food service.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Served food and beverages to patrons and confirmed complete orders.
• Stocked service areas with supplies during slow periods.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Presented menus and answered questions regarding items.

I learned what the responsibilities of a pharmacy technician and how to preform them.

I learned how to operate the computer for inputting and checking prescriptions.

I learned how the medicine was organized and how to fill a prescription.

I also learned how to work the counter and drive through.

The only thing I was unable to do during the externship was handle money.