Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Mitts

Northville,MI

Summary

Seeking to acquire a position allowing me to utilize my strong sales, customer relation, event coordination and management background.

Overview

17
17
years of professional experience

Work History

Food and Beverage Manager

Fox Hills Golf & Banquet
10.2023 - Current
  • Attend all BEO meetings and manage inventory for all events coming through Fox Hills
  • Maintain daily requirements for events, outings, golf, grille and retail sales
  • Write schedule for front of house servers, bartenders, beverage carts, event setup and management
  • Manage inventory/ordering on a weekly basis
  • Manage ordering for front of house needs as well as bar stock
  • Assist in managing almost 300 events per year
  • Responsible for the execution/staffing for all events, assist in managing/running most
  • Manage day to day grille/restaurant staffing, training, product offerings, pricing and league needs/wants.
  • Selected wine, beer and alcohol products based on customer feedback and local product availability.

General Manager

Center Street Bar & Grille
07.2016 - 10.2023
  • Responsible for managing front and back of house staff
  • Maintained restaurant cleanliness
  • Responsible for maintaining accounting. Including staffing costs, daily cash drawers, building expenses and maintenance, etc
  • Managed all staffing related concerns for front and back of house
  • Responsible for scheduling front of house and management
  • Managed inventory related concerns and did weekly ordering
  • Responsible for the hiring/dismissal of staff
  • Provided regular COG analysis and adjusted selling prices based on local market rates
  • Offered suggestions to ownership on new product offerings based on guest feedback and competition
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Marketing Manager/WD Coordinator

Mustang Racing Technologies Inc
04.2014 - 06.2015
  • Coordinate and implement all marketing initiatives
  • Coordinate and attended events throughout the country, both for company attendance as well as sponsorship agreements.
  • Organized a 25% increase in event attendance over 2014, resulting in an additional customer reach of approximately 60,000 consumers.
  • Scheduled customer vehicle installations and provided updates throughout the installation process.
  • Requirements as WD coordinator allowed me to keep in consistent contact with approximately 140 dealers within the US and several through Germany, Spain, the Middle East and Australia.
  • Responsible for all web design and development as well as graphic marketing design for company.

National Sales Manager

Roush Performance
12.2012 - 10.2013
  • Managed Sales Team for Roush and SLP Performance
  • Maintained price list, evaluated margin, initiated direct to consumer and dealer based promotions. Opened new accounts, set up stocking orders for dealers
  • Managed high level programs such as Co-manufactured/private label accounts, Fuel cell, outbound phone calls, reporting (forecast vs actual sales, monthly and annual wholesale and WD sales , call center analytics (volume, average talk time, call/answer ratio)
  • Responsible for providing input on forecasting as it pertained to parts sales, taking into consideration lead times, sales trends, seasonality, and managing inventory risk.
  • Responsible for hiring and the training process of new employees.
  • Exclusive account manager for all global accounts (Australia, Germany, Spain, Saudi Arabia, and Dubai) in addition to all top performing dealers.
  • Implemented programs such retail installation facility, routing on the current 1-800 call center and volume incentive discount program
  • Evaluated annual dealer contracts, employee commission structure, WD sales agreement (including payment terms, volume discounts, co-op incentive program, and Minimum advertised pricing policy)
  • Responsible for both inbound 800 line and outbound sales call volume
  • Worked with Marketing Manager to organize event participation and staffing.
  • Helped coordinate local company events and organize WD participation.

Sales Representative

Roush Performance
10.2008 - 12.2012
  • Worked directly with the toll free inbound calls and outbound calls to customers
  • Placed retail and dealer parts orders.
  • Order status, tracking, manage backorder expectations, timely response to technical assistance.
  • Educated customers on new products.
  • Communicated new products ideas to management.
  • Communicated via face to face, phone, email, large groups, and trade shows.
  • Managed multiple email boxes; responses, sales order input, and technical assistance.
  • Travel throughout the US and internationally to visit dealers for training.

Education

High School Diploma -

Northville High School
Northville, MI
06-2006

Skills

  • Food and beverage operations
  • Menu development
  • Event coordination
  • Operations management

Timeline

Food and Beverage Manager

Fox Hills Golf & Banquet
10.2023 - Current

General Manager

Center Street Bar & Grille
07.2016 - 10.2023

Marketing Manager/WD Coordinator

Mustang Racing Technologies Inc
04.2014 - 06.2015

National Sales Manager

Roush Performance
12.2012 - 10.2013

Sales Representative

Roush Performance
10.2008 - 12.2012

High School Diploma -

Northville High School

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Joseph Mitts