Joseph Mondia
Hoffman Estates,IL
Summary
Detail-oriented intelligence professional adept at collecting and processing information. Works collaboratively in high-pressure situations. Strategic and organized with excellent verbal and written communication skills. Active SCI/TS security clearance with polygraph.
Overview
4
4
years of professional experience
Work History
Intelligence Analyst
Air National Guard
09.2021 - Current
- Created and presented high-level intelligence briefs for senior-level personnel.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Created useful and timely intelligence products to support field operations.
- Verified visitor security clearances and eligibility for access into SCIFs.
Sales Consultant
Prime Communications AT&T
08.2019 - Current
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Education
Certification - All Source Intelligence Analyst
Goodfellow AFB (AETC)
San Angelo, TX03.2023
High School Diploma -
Naperville Central High School
Naperville, IL06.2018
Skills
- Operations Analysis
- Report Preparation
- Superior Interpersonal Skills
- Verbal, Interpersonal and Written Communication
- National Security Understanding
- Critical Thinking
- Microsoft Office Suite
- Graphics Creation Software
Timeline
Intelligence Analyst
Air National Guard
09.2021 - Current
Sales Consultant
Prime Communications AT&T
08.2019 - Current
Certification - All Source Intelligence Analyst
Goodfellow AFB (AETC)
High School Diploma -
Naperville Central High School
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