Summary
Overview
Work History
Education
Skills
Recognition
Accomplishments
Timeline
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Joseph Montgomery

Joseph Montgomery

SVP & Chief Information Officer
Audubon,PA

Summary

Transformational CIO with over 25 years of executive leadership driving enterprise modernization, AI-enabled operations, cloud transformation, ERP/EHR modernization, and data-driven strategy across large, complex, multi-entity healthcare organizations. Recognized for building future-ready architectures, elevating service quality, reducing operational cost, and deploying intelligent automation and advanced analytics platforms. Trusted by CEOs, boards, and cross-functional leadership to simplify technology landscapes, modernize application portfolios, govern MSP partnerships, and deliver measurable business outcomes aligned to growth, financial optimization, and customer impact.

Overview

33
33
years of professional experience
7
7
years of post-secondary education

Work History

SVP & Chief Information Officer

Genesis HealthCare & Powerback Rehabilitation
Kennett Square, PA
02.2021 - Current

Lead enterprise-wide technology strategy for a national post-acute operator spanning 200 skilled nursing facilities, 1,500 therapy centers, and 30,000+ employees. Steward a $60M budget and direct 100+ IS&T professionals along with multiple offshore and MSP partnerships. Report directly to the CEO, overseeing all ERP, EHR, cloud, security, analytics, infrastructure, digital experience, telecom, and application portfolios.

  • Rebuilt Genesis’ entire infrastructure into a highly scalable, cloud-centric, zero-trust environment leveraging GCP, AWS, Azure, and modern SaaS platforms—dramatically improving security, agility, and cost efficiency.
  • Led migration from legacy data centers to a hybrid cloud and SaaS-first model, reducing technical debt and accelerating delivery cycles.
    • Created the enterprise data warehouse and a unified, in-house visualization platform featuring 1,000+ calculated KPIs and 60+ dashboards—forming the organization’s single source of truth and enabling predictive analytics and AI-driven insights.
    • Implemented AI-enabled clinical and operational technologies, including predictive monitoring, anomaly detection, intelligent automation, and ML-supported workflow optimization.
  • Transformed IT from an internally focused support function into a high-performance, customer-centric service provider with transparent SLAs, performance dashboards, and continuous service improvement.
  • Produced over $8M in annual networking/telecom savings through modernization, vendor restructuring, and contract optimization.
  • Modernized ERP platforms by transitioning from heavily customized, self-hosted PeopleSoft environments to UKG, NetSuite, and complementary cloud-native systems.
  • Created the enterprise’s first PMO with full lifecycle governance, stage-gates, prioritization frameworks, and Smartsheet-based execution.
  • Led enterprise transition from Microsoft-centric technologies to a secure, lower-cost Google ecosystem, including Workspace and Chromebooks.

Senior Vice President, IS&T Shared Service

Genesis HealthCare
Kennett Square, PA
01.2014 - 02.2021

Oversaw strategic direction of all ERP, security, data center, networking, application development, and corporate infrastructure services for a $6B healthcare organization. Served as acting CIO beginning in 2018.

  • Directed enterprise security, core infrastructure, and SDLC operations, enabling scalable growth and improved service reliability.
  • Led modernization initiatives preparing the enterprise for AI-enabled operations, cloud adoption, and data-driven digital strategy.

Vice President, Corporate Systems

Genesis HealthCare
Kennett Square, PA
01.2004 - 12.2013

Led all HR, payroll, recruiting, benefits, labor management, procurement, AP, and enterprise financial systems. Oversaw product development, application delivery, workflow modernization, and enterprise integrations.

  • Reduced team size from 21 to 12 while expanding system scope and improving service quality.
  • Introduced automation and workflow improvements that reduced operational burden and improved accuracy across core business functions.

Chief Information Officer

SourceOne
Willow Grove, PA
01.2002 - 12.2003

The technology decision maker for a $10M privately owned procurement services business that specializes in assisting clientele in reducing the cost of purchasing goods and services

  • Rebuilt all technology infrastructure for a national procurement services company, modernizing network, server, and application layers.
  • Implemented an enterprise ERP platform that improved procurement visibility, pricing analytics, and operational efficiency.
  • Introduced foundational security practices and automation that reduced system downtime and improved service delivery.

Vice President, Information Service

HRLogic
King of Prussia, PA
01.1998 - 12.2002

The senior technology decision maker for what was the largest privately held professional employer organization (PEO) / business process outsource (BPO) in the country serving over 5,000 clients and over 80,000 employees nationally

  • Responsible for all systems and technical architecture for the company with staff of 45 at various locations throughout the nation
  • The senior technology decision maker for what was the largest privately held professional employer organization (PEO) / business process outsource (BPO) in the country serving over 5,000 clients and over 80,000 employees nationally
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Created PEO billing system to invoice and collect on critical services
  • Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.

Director, Information Systems

NovaCare, Inc.
King of Prussia, PA
01.1995 - 12.1998

Managed team of developers and business analysts tasked with supporting all HR, payroll and recruiting systems for one of the nation's largest providers of contract therapy services

  • Managed team of developers and business analysts tasked with supporting all HR, payroll and recruiting systems for one of the nation's largest providers of contract therapy services

System Programmer/Analyst

The Dial Corp
West Hazleton, PA
01.1993 - 12.1995

Developed and maintained systems to support payroll, benefits, inventory management and logistic services to a factory of 350 workers for a Fortune 1000 manufacturer of brand name consumer products ranging from household cleaners to canned meats

  • Developed and maintained systems to support payroll, benefits, inventory management and logistic services to a factory of 350 workers for a Fortune 1000 manufacturer of brand name consumer products ranging from household cleaners to canned meats
  • Provided end-user training on new systems and applications, promoting efficient adoption of technology upgrades.
  • Custom built time and cost saving systems in the areas of inventory, production process, logistics, payroll, benefits

Education

Master's Degree - Information Sciences And Technology -Cybersecurity

The Pennsylvania State University
University Park, PA
09.2013 - 12.2015

Bachelor of Science - Health Policy And Administration

The Pennsylvania State University
University Park, PA
09.1988 - 05.1993

Certification - Information Systems Cybersecurity

The Pennsylvania State University
University Park, PA
12-2015

Skills

Contract Review & Management

Flexibility and Adaptability

Information Technology Project Leadership

Proficient in High-Pressure Environments

Change Management

Merger and Acquisition

Strategic Business Collaboration

Vendor Management

Ownership and Accountability

Digital transformation

Product management

Organizational & staff development

IT best practices

Budget preparation

Innovation management

Project management

Strategic planning

Executive leadership

Board presentations & reporting

Excellent communication

Change management

Application Development

IT Security

ERP, EHR, Productivity Suite Software

Customer Service

Analytics & Data Visualization

Cloud management

Recognition

  • Chairman's Award, NovaCare, Inc.
  • President's Award (runner-up), The Dial Corp

Accomplishments

  • Modernized a national post-acute healthcare enterprise, rebuilding all infrastructure into a cloud-centric, zero-trust architecture (GCP/AWS/Azure/SaaS) while eliminating legacy data centers, reducing technical debt, and driving multimillion-dollar operational savings.
  • Established a unified enterprise data and analytics platform with 1,000+ KPIs and 60+ dashboards, enabling predictive analytics, AI-driven insights, and a single source of truth across 200+ facilities and 30,000+ employees.
  • Transformed IT into a high-performance, customer-centric service organization, implementing transparent SLAs, service dashboards, a formal PMO, and continuous service improvement—significantly elevating reliability, responsiveness, and business alignment.
  • Drove enterprise-wide digital and ERP/EHR modernization, replacing heavily customized legacy platforms (PeopleSoft, on-prem systems) with UKG, NetSuite, cloud-native applications, and AI-enabled clinical and operational tools.
  • Delivered sustained financial impact, including $8M+ in annual networking/telecom savings, major vendor restructuring wins, and large-scale automation initiatives that reduced workforce burden and improved accuracy across HR, finance, clinical, procurement, and operational workflows.

Timeline

SVP & Chief Information Officer

Genesis HealthCare & Powerback Rehabilitation
02.2021 - Current

Senior Vice President, IS&T Shared Service

Genesis HealthCare
01.2014 - 02.2021

Master's Degree - Information Sciences And Technology -Cybersecurity

The Pennsylvania State University
09.2013 - 12.2015

Vice President, Corporate Systems

Genesis HealthCare
01.2004 - 12.2013

Chief Information Officer

SourceOne
01.2002 - 12.2003

Vice President, Information Service

HRLogic
01.1998 - 12.2002

Director, Information Systems

NovaCare, Inc.
01.1995 - 12.1998

System Programmer/Analyst

The Dial Corp
01.1993 - 12.1995

Bachelor of Science - Health Policy And Administration

The Pennsylvania State University
09.1988 - 05.1993

Certification - Information Systems Cybersecurity

The Pennsylvania State University
Joseph MontgomerySVP & Chief Information Officer