Joseph Morcos
Palm Bay,FL
Summary
To obtain Project Management, I am highly committed to strong management and not afraid of putting in the work to succeed regardless of the commitment. I would like the opportunity to meet with you personally to explore where your company's needs and my abilities may blend, thank you for taking the time to review my resume', and I look forward to your call Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Inventory Controller Associate
Pirtek
Rockledge, FL
06.2017 - Current
- Performed 20-30 cycle counts daily using RF scanner
- Helped achieve 99.8% inventory accuracy thru investigation into counting discrepancies utilizing WMS/ERP systems
- Assisted in management of over 1000 SKU's
- Performed receiving of goods into inventory using RF scanner and conveyor systems
- Updated delivery shipments and compared packing lists to purchase orders, ensuring accurate deliveries
- Removed packing materials or stock items from their inventory, receiving, stocking and stacking, checking the quantity and quality of the merchandise
- Demonstrated strong sense of time organization and urgency.
Merchandise Assistant Manager
Goodwill
Melbourne, FL
03.2014 - 06.2017
- Promoted from Stock Clerk to Salesperson to 3rd key, to Merchandise Assistant Manager
- Demonstrated hard work ethic (going the extra mile)
- Generated revenue and controlled expenses, inventory and stock rotation of assigned areas
- Promoted merchandise sales and assisted in creating in-store displays
- Ensured areas of responsibility are kept neat, clean, and signed appropriately
- Responsible for opening and closing the store (using the alarm security code)
- Responsible for training and developing store clerks to ensure exceptional customer service and adherence to policies and procedures
- Supervised assigned employees, prepared work schedules, and arranged for replacement of absent employees
- Wrote employee performance reviews yearly
- Ensured staff compliance with the Consumer Product Safety Commission and procedures for public protection
- Instilled proper attitude towards safety and security in employees, protecting the safety in accordance with the organization's safety and security programs
- Recognized and corrected safety hazards
- Led and trained employees, guided them, solved their questions, solved any customers' concerns, and answered their questions
- Followed and enforced Goodwill standards and guidelines accordingly
- Approved and audited cashiers' drawers
- Approved sales store deposit and submitted to smart safe
- Transmitted all daily sales activities to our in-house PC system.
Administrative Services Manager
St. Stephen Center
Titusville, FL
10.2007 - 03.2014
- Prepared invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software
- Answered phone calls and directed calls to appropriate parties or took messages
- Conducted research, compiled data, and prepared papers for consideration and presentation by executives, committees, and boards of directors
- Attended meetings to record minutes
- Greeted visitors and determined whether they should be given access to specific individuals
- Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution
- Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
- Filed and retrieved corporate documents, records, and reports
- Opened, sorted, and distributed incoming correspondence, including faxes and email
- Made travel arrangements for executives.
Medical Care Admittance / Call Center Supervisor
Rancho Los Amigos Medical Centre
Downey, CA
09.1995 - 11.2005
- Recognized by manager for expedient and accurate work
- Promoted from Telephone Operator & Clerk to night shift Supervisor of two merged departments (Medical Care Admittance and Call Center)
- Reviewed medical codes entered on patient accounts
- Confirmed accuracy of codes and made corrections if needed before midnight submission deadline, thus saving the hospital money that can be caused by errors
- Responsible for emergency summons of 'On Call' physicians and specialists
- Notified maintenance staff when overnight emergency repairs arose
- Communicated to essential personnel and agencies when a Code Red, Code Blue, Code Green, or other emergency was initiated
- Trained new call center and admittance staff
- Served as a liaison between Nurse-in-Charge and Admittance staff
- Created daily patient census report for entire hospital (12 units)
- Maintained monthly staff scheduling calendar.
Education
Bachelor's Degree - Arts Science
En Chames University
Certified Manager Training -
Certified Manager Training
Skills
- 10 years' experience in the healthcare industry in administration including medical coding audits
- 5 years as a call center supervisor
- Manage disaster recovery plan including staff training
- 20 years' experience in customer service, marketing and sales through family-run business
- Received 5 Certificates in Project Management from Google Coursera (Foundations, Project Initiation, Project Planning; Putting it All together, Project Execution: Running the Project Agile Project Management)
- Trilingual in French and Arabic and English languages Can fluently speak and write in all three languages
- Cycle Counting
- Receiving Procedures
- Product Identification
- Warehouse Operations
- Stock Replenishment
- Shipping Coordination
- Data Management
- Inventory Tracking
- Warehouse Organization
- Order Fulfillment
- Discrepancy Resolution
- Inventory Reconciliation
- Project Management
- Teamwork and Collaboration
- MS Office
- Forklift Operation
- Proper Storage Protocols
- Stocking and Organization
- Error Adjustments
- Ordering Supplies
- Cycle Counts
- Attention to Detail
Certification
certified project management using Agile procedures ( Jira and Asana) , Certified Scrum Master plus Agile
Languages
Arabic
Professional
French
Professional
Websites
References
References available upon request.
Timeline
Inventory Controller Associate
Pirtek
06.2017 - Current
Merchandise Assistant Manager
Goodwill
03.2014 - 06.2017
Administrative Services Manager
St. Stephen Center
10.2007 - 03.2014
Medical Care Admittance / Call Center Supervisor
Rancho Los Amigos Medical Centre
09.1995 - 11.2005
Bachelor's Degree - Arts Science
En Chames University
Certified Manager Training -
Certified Manager Training