Joseph Moreland

Pool Technician/Store Associate

Pinch A Penny Pool Patio Spa

Leesburg , FL

2023.04 - Current

Assisted customers in selecting appropriate pool supplies for their needs.
Performed weekly pool cleaning and maintenance, including skimming the surface of the water, vacuuming the bottom, brushing walls and steps, backwashing filters, checking chemical levels and adding chemicals as needed.
Provided technical advice to clients regarding pool maintenance issues such as proper filtration systems.
Cleaned debris from filter system components on a regular basis in order to maintain optimal performance of the system.
Identified potential hazards that could result in injury or property damage if left unchecked.
Diagnosed problems with existing pools using testing instruments such as pH meters.
Educated clients about best practices for maintaining cleanliness standards within their pools.
Inspected pool equipment for proper functioning of pumps, filters and control equipment.
Vacuumed, brushed and cleaned pools to maintain proper functionality and pH.
Instructed customers in safe pool use and in proper, economical use and maintenance of filter and vacuum.
Stocked inventory of pool chemicals and cleaning materials.
Resolved guest concerns through positive interaction and application of issue resolution procedures.
Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
Organized store by returning merchandise to proper areas and restocked displays.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Ticketed, arranged and displayed merchandise to promote sales.
Prepared merchandise for purchase or rental.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Answered store and merchandise questions and led customers to wanted items.
Greeted customers to determine wants or needs.
Cleaned shelves, counters and tables to maintain organized store.
Maintained cleanliness and organization of store shelves and displays.
Addressed customer questions and concerns regarding products and services.
Solicited sales from customers by identifying product needs and locating merchandise.
Wrapped and bagged purchases to help customers load merchandise into vehicles.
Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
Maintained attractive merchandise displays to maximize purchases.
Improved customer service feedback scores through outstanding service.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Answered questions about current promotions and resolved issues according to store policies.
Answered telephone to give callers store information and look up order details.
Unloaded and moved merchandise to maintain aisles and set up product displays.
Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Stocked, replenished, and organized inventory to keep store merchandise fresh.
Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
Adhered to safety regulations when handling hazardous materials.
Answered incoming calls regarding product inquiries or orders.
Operated scanning equipment for price checks and stock replenishment.
Addressed customer complaints in a professional manner.
Ensured the cleanliness and tidiness of the store.
Organized store displays to ensure maximum visibility of products.
Stocked shelves with merchandise and maintained inventory levels.
Provided cash register operations and handled customer payments.
Used register system to ring up customer purchases, process payments, and issue receipts.

Summary

Overview

Work History

Pool Technician/Store Associate

Education

High School Diploma -

Skills

Affiliations

Certification

Matt Patterson

Heather Husi

References

Timeline

Pool Technician/Store Associate

High School Diploma -

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