JOSEPH MORENO
Operations Director
Austin,TX
Summary
Experienced Operations Director & Site Director skilled in planning, organizing & overseeing operational activities. Dynamic & decisive with skill in managing both administrative & customer-facing areas with a quality-driven & service-oriented mindset.
Overview
20
20
years of professional experience
Work History
SITE DIRECTOR & MANAGER
Independently Employed
USA, Mexico, Dominican Republic
01.2010 - Current
- Duties include planning, contracting vendors & staff, & working within a given budget
- Developing high-performing teams by providing mentorship, guidance, & opportunities for growth
- Implementing actions for any changes due to weather, personnel, &/or budget constraints
- Safety protocols to ensure a secure working environment, resulting in reduced accidents onsite
- Events include Electric Forest, Outside Lands, Bonnaroo, Festival Presidente, Red Bull Sound Clash & Thre3 Style, Lonestar Round Up, Lights All Night, & Imagine Music Festival
SPONSORSHIP OPERATIONS MANAGER
Rolling Loud
New York, Los Angeles, & Miami
08.2021 - 06.2023
- Supervised & recruited operations staff & kept employees compliant with company policies & procedures
- Empowered employees to take ownership of their responsibilities, leading to increased accountability & improved performance outcomes
- Established strong relationships with clients, fostering long-term partnerships & repeat business
SITE DIRECTOR & MANAGER
Backbone North America
USA
03.2013 - 07.2022
- Advanced information with vendors & staff per event
- Provided onsite training to help develop employee skills
- Recruited & hired top-quality staff to fill important positions
- Guided employees & contractors in task completion, offering assistance to meet tight deadlines.
- Events included: Tomorrow World, Mystery Land, Rock in Rio, Electric Zoo, Imagine Music Festival, & The Hangout Music Festival.
OPERATIONS MANAGER/ ACCESS MANAGER/ SHUTTLES
CID Entertainment
USA & Mexico
06.2015 - 10.2019
- Supervised operations & shuttles staff & kept employees compliant with company policies & procedures
- Empowered employees to take ownership of their responsibilities, leading to increased accountability & improved performance outcomes
- Conducted regular performance reviews, identifying areas for improvement & developing action plans to address them
OPERATIONS COORDINATOR
ESPN
Aspen, Colorado
01.2011 - 01.2013
- Coordinated with local authorities on traffic control & managed ingress & egress of patrons
- Collaborated with area managers to evaluate needs & optimize operational plans
- Assisted management of Base Crew operations
SITE COORDINATOR
C3 PRESENTS
USA
01.2005 - 10.2012
- Managed vendors & labor in regards to production of events
- Annual events included Austin City Limits Music Festival, SXSW, Lollapalooza, White House Easter Egg Roll, & several Red Bull events
- 2008 Tent Manager for Election Night in Chicago, & then again for the Inauguration of President Barack Obama in 2009
Education
Some College (No Degree) - Business Management
Southwest Texas State
San Marcos, TXSome College (No Degree) - Civil Engineering
University of Texas At Dallas
Dallas, TXSkills
- Operational Leadership & Management
- Staff Recruitment, Management, & Development
- Project Management
- Site Safety Management & Awareness
- Inventory & Asset Procurement
- Problem-Solving
- Excel, Word, Google Docs, Lennd
- CAD Development
Languages
English
Bilingual or Proficient (C2)
Spanish
Full Professional
Timeline
SPONSORSHIP OPERATIONS MANAGER
Rolling Loud
08.2021 - 06.2023
OPERATIONS MANAGER/ ACCESS MANAGER/ SHUTTLES
CID Entertainment
06.2015 - 10.2019
SITE DIRECTOR & MANAGER
Backbone North America
03.2013 - 07.2022
OPERATIONS COORDINATOR
ESPN
01.2011 - 01.2013
SITE DIRECTOR & MANAGER
Independently Employed
01.2010 - Current
SITE COORDINATOR
C3 PRESENTS
01.2005 - 10.2012
Some College (No Degree) - Business Management
Southwest Texas State
Some College (No Degree) - Civil Engineering
University of Texas At Dallas