Summary
Overview
Work History
Education
Skills
Timeline
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JOSEPH MORENO

LOS ANGELES,CA

Summary

Dynamic professional with extensive experience in event planning and VIP hospitality management at Superfan Live. Proven track record in enhancing customer engagement and brand visibility through strategic experiential marketing. Exceptional in logistics coordination and customer service excellence, driving successful events and fostering strong client relationships.

Overview

7
7
years of professional experience

Work History

VIP Assistant

Superfan Live
Los Angeles, USA
01.2024 - Current
  • Orchestrate VIP experiences, ensuring seamless execution of private events, including artist meet-and-greets and curated activations
  • Collaborate with venue staff and clients to deliver premium event experiences while managing logistics and guest services
  • Coordinate exclusive fan activations, elevating customer engagement and brand visibility

Box Office Staff & Administrative Assistant

Insomniac Events
Los Angeles, USA
01.2024 - Current
  • Facilitate ticketing and event operations, managing will-call orders, troubleshooting customer concerns, and enhancing guest experiences
  • Oversee merchandise distribution and administrative tasks, ensuring smooth operations at high-profile festivals and special events

Brand Ambassador & Event Specialist

Various Companies
Los Angeles, USA
01.2019 - Current
  • Represented brands at promotional events, increasing visibility through strategic marketing and direct consumer engagement
  • Coordinated experiential marketing campaigns, fostering brand loyalty and driving customer acquisition

Catering Server & Bartender

Various Locations
01.2018 - Current
  • Provided high-quality food and beverage service at private events, weddings, corporate functions, and high-profile gatherings
  • Collaborated with event planners, chefs, and venue staff to ensure seamless event execution and guest satisfaction
  • Maintained extensive knowledge of cocktails, wines, and menu offerings to provide exceptional customer service
  • Adapted to fast-paced environments, multitasking between serving, bartending, and assisting with event setup and breakdown

Tour Manager & Merchandise Vendor

No Favors Merchandise/Artist Management
Los Angeles, USA
10.2021 - 12.2023
  • Managed logistics for nationwide tours, overseeing travel arrangements, venue coordination, and on-site execution for sold-out events
  • Increased merchandise revenue by 15% through strategic inventory management and sales optimization
  • Ensured VIP and backstage hospitality experiences were executed flawlessly, maintaining strong relationships with clients and vendors

Education

Bachelor of Arts - Communications

CSU Northridge
Northridge, CA
05-2023

Skills

  • Event Planning & Coordination
  • Sales & Business Development
  • Experiential Marketing
  • VIP & Hospitality Management
  • Venue & Vendor Coordination
  • Customer Service Excellence
  • Community Engagement & Marketing
  • Floor Plan & Layout Design

Timeline

VIP Assistant

Superfan Live
01.2024 - Current

Box Office Staff & Administrative Assistant

Insomniac Events
01.2024 - Current

Tour Manager & Merchandise Vendor

No Favors Merchandise/Artist Management
10.2021 - 12.2023

Brand Ambassador & Event Specialist

Various Companies
01.2019 - Current

Catering Server & Bartender

Various Locations
01.2018 - Current

Bachelor of Arts - Communications

CSU Northridge

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JOSEPH MORENO