Joseph Morgan
Lakeside,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Proshop/Outdoor Service
Carlton Oaks Country Club
Santee, CA
07.2017 - 03.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Performed daily closing functions and maintained accountability for shift-closing reports.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
Ranch Hand
Sullivan Family Farms
Cheney, Washington
04.2022 - 07.2022
- Followed safety protocols when operating tools and equipment.
- Maintained equipment with preventive maintenance and repairs.
- Monitored and maintained property by mending fences, harvesting and taking care livestock.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Constructed and maintained flower beds
- Cleaned and maintained animal pens by raking up manure and putting down fresh straw and hay.
- Applied troubleshooting methods to repair malfunctioning equipment.
Wildland Firefighter
Dimond Fire
Menford, OR
07.2022 - Current
- Informed and educated local community members about fire prevention and safety.
- Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
- Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Followed relevant codes, regulations and safety techniques.
- Patrolled burned areas to locate and eliminate hot spots.
- Controlled direction of falling trees by correctly placing wedges and cutting in strategic places.
- Assessed tree cutting site, terrain and weather conditions prior to performing work.
- Maintained equipment such as wedges, lifts, saws and saw blades by inspecting before and after use and completing timely repairs.
Sales Associate/Inventory Associate
Boot Barn
San Diego, CA
11.2022 - 03.2024
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Monitored customer order process and addressed customer issues.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Forestry Technician
United States Forest Service
Descanso, CA
03.2024 - Current
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Facilitated public education programs about fire safety awareness.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Engaged in post-fire operations, including mop-up and rehabilitation of affected areas.
- Assisted in hazardous fuels reduction projects such as cutting brush, felling trees and chipping debris.
- Assessed nature and extent of fire, condition of buildings, danger to adjacent buildings and water supply status to determine crew or company requirements.
- Inspected assigned area for new starts, smoke sightings or other signs of active fires.
- Maintained and repaired firefighting equipment and tools to ensure operational readiness.
- Responded quickly and effectively to emergency situations while adhering to safety protocols.
- Operated firefighting equipment, including chainsaws, fire pumps, and hoses, under hazardous conditions.
- Participated in rigorous physical training to maintain high levels of fitness and readiness.
- Collaborated with local, state, and federal agencies during large-scale fire suppression operations.
- Conducted controlled burns to reduce wildfire risks and manage ecosystems.
- Assisted in training new firefighters on proper use of safety gear and techniques for containing wildfires.
- Rehabilitated fire hoses, portable water tanks and other equipment.
- Utilized GPS systems to map out areas burned by wildfires and create accurate records of fire perimeters.
- Monitored weather conditions to determine potential impacts on fire behavior.
- FFT1 task book open.
- Was a squad boss on a Type 2 crew, and I assisted in leading and helping the crew members.
Education
High School Diploma -
Santana High School
Santee, CA05.2019
Associate of Science - Fire Protection Technology
San Diego Miramar College
San Diego, CASkills
- Safety training
- Facilities maintenance
- Problem resolution
- Relationship building
- Customer service
- Decision-making
- Working collaboratively
- Organizational skills
- Fire suppression tactics
- Weather condition assessment
- Station and Equipment Cleaning
- Fire Prevention Education
Certification
- FEMA IS-00100.c - 2020
- FEMA IS-00200.c - 2020
- FEMA IS-00700.b - 2020
- FEMA IS-00800.d - 2020
- American Red Cross CPR Certification
- Red Card, USFS 2024
- Certified Faller 3, USFS 2024
Contact Information
- Diamond Fire (541)-772-8845
Timeline
Forestry Technician
United States Forest Service
03.2024 - Current
Sales Associate/Inventory Associate
Boot Barn
11.2022 - 03.2024
Wildland Firefighter
Dimond Fire
07.2022 - Current
Ranch Hand
Sullivan Family Farms
04.2022 - 07.2022
Proshop/Outdoor Service
Carlton Oaks Country Club
07.2017 - 03.2022
High School Diploma -
Santana High School
Associate of Science - Fire Protection Technology
San Diego Miramar College