Joseph Mortle
Pittsburgh,PA
Summary
Professional with strong background in managing delivery processes and driving successful project outcomes. Skilled in coordinating teams, optimizing workflows, and adapting to evolving project requirements. Known for fostering collaboration and ensuring alignment with organizational goals. Adept in problem-solving, resource management, and maintaining high standards in fast-paced environments. Experienced with coordinating multiple project timelines and resources to meet delivery targets. Utilizes effective communication and leadership skills to drive team performance. Track record of implementing agile practices to enhance project outcomes.
Overview
3
3
years of professional experience
Work History
Delivery Manager
Cort Furniture Rental
02.2025 - Current
- Managed resources effectively to avoid unnecessary delivery delays.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
- Navigate daily routes using Google maps and Apple Maps
- Maintain inventory control through cycle counts and excel spread sheets
- Consistently build business/client relationships
Delivery Driver
Famous Supply
06.2024 - 11.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Behavioral Health Technician
Dream Life Recovery
09.2023 - 06.2024
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Train and assist new employees
Safety and Security Officer
Gateway Rehabilitation Center
01.2023 - 11.2023
- Investigated incidents thoroughly, providing detailed reports and recommendations for corrective actions.
- Communicated effectively with employees at all levels regarding safety expectations and performance standards, fostering a culture of accountability.
- Reduced accident rates through the implementation of comprehensive safety training programs for employees.
- Assisted in the development of contingency plans for potential natural disasters, ensuring that proper protocols were in place to minimize damage and protect employees.
- Assisted and trained new employees
Asset Protection Supervisor
Walmart
02.2022 - 10.2023
- Oversaw the proper use of security equipment such as CCTV cameras, alarm systems, and electronic article surveillance devices.
- Participated in regional meetings with other Asset Protection Supervisors to share best practices and discuss industry trends.
- Developed emergency response plans for various scenarios such as robberies or natural disasters, ensuring staff preparedness in crisis situations.
- Collaborated with cross-functional teams to develop and implement loss prevention policies and procedures.
- Maintained all company inventory control measures.
- Assisted and trained new employees
Education
High School Diploma -
Plum Borough Shs
Pittsburgh, PA06-2007
Skills
- Infrastructure management
- Reporting tools
- Route planning
- Distribution coordination
- Service level agreements
- Relationship building
- Conflict resolution
- Motivating teams
- Influencing others
- Team leadership
- Goal setting
Accomplishments
- Army Veteran
- Operation Iraqi Freedom Veteran
- Completed Warrior Leadership course
- Led teams of 8-10 people
Timeline
Delivery Manager
Cort Furniture Rental
02.2025 - Current
Delivery Driver
Famous Supply
06.2024 - 11.2024
Behavioral Health Technician
Dream Life Recovery
09.2023 - 06.2024
Safety and Security Officer
Gateway Rehabilitation Center
01.2023 - 11.2023
Asset Protection Supervisor
Walmart
02.2022 - 10.2023
High School Diploma -
Plum Borough Shs
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