Joseph Moses
TD Bank
Clearwater,FL
1
Certification
24
years of professional experience
Proudly serving the Tampa Bay area representing reputable and renowned employers for over twenty years. Blessed father of an eight year old daughter looking to secure a comfortable future for my family. Hardworking highly motivated professional eager to lend tenured knowledge and experience from multiple industries. Resourceful results driven mentality to elevate the workplace atmosphere and expectations.
Work History
Relationship Banker I
10 Months- Provided support in opening new accounts and processing applications efficiently.
- Educated clients on bank products and services to promote financial literacy.
- Assisted customers with account inquiries and transactions to enhance banking experience.
- Conducted routine account maintenance and updates to improve operational efficiency.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.
Relationship Banker II
2 Years- Personalized every customer's experience with professionalism and empathy
- Schedule appointments with customers to review their financial goals and objectives
- Demonstrated products and services that save customers time navigating busy work schedules
- Performed teller transactions such as deposit/withdrawal, ordering foreign currency, and wire transfer
Assistant Manager
6 Years- Implemented innovative strategies for increasing efficiency during daily operations
- Submitted detailed reports to upper management, analyzing sales percentages and forecasting future trends
- Trained newly hired associates on product knowledge, cash handling procedures, and inventory management
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Deli Clerk
5 Years- Assisted customers with deli product selections, providing exceptional service and product knowledge.
- Operated slicing machines and scales, ensuring precise measurements for customer orders.
- Maintained cleanliness and organization of deli area, adhering to health and safety regulations.
- Prepared specialty items and platters, enhancing customer satisfaction through quality presentation.
Education
High School Diploma
- Technical Studies
Skills
Loans
Sales Strategist
Relationship Building/Management
Community Relations
Investment Advisory
Loss Prevention
Certification
- Notary Commission
- Loan Service Agent
Timeline
Relationship Banker I
TD Bank
10.2025 - 08.2026Read More
Relationship Banker II
Regions Bank
03.2022 - 03.2024Read More
Assistant Manager
Skechers
01.2012 - 01.2018Read More
Deli Clerk
Publix
01.2003 - 01.2008Read More
Boca Ciega High School
High School Diploma
Read More