Joseph Mouton
New Iberia,LA
Summary
Experienced Restaurant Manager who oversaw a high-volume, $100k per month restaurant. Versed in planning daily operations, staffing and inventory management.
Overview
18
18
years of professional experience
Work History
Unit Manager
Wafffle House
New Iberia, LA
09.2009 - 01.2016
Increased weekly revenue by 10 percent. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives. Built sales forecasts and schedules to reflected desired productivity targets. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Scheduled and directed staff in daily work assignments to maximize productivity. Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
General Manager
Wendy's
New Iberia, LA
08.2001 - 06.2005
Scheduled and directed staff in daily work assignments to maximize productivity. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Developed and maintained exceptional customer service standards. Performed restaurant walk-throughs to gauge timeliness and excellent service quality. Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
2nd Assistant Manager
McDonald's
New Iberia, LA
06.1998 - 07.2001
Scheduled and directed staff in daily work assignments to maximize productivity. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives. Counseled and disciplined staff when necessary.
Education
Associate of Applied Science - Nursing
1998
High School Diploma - undefined
1983
Skills
- Full service restaurant background
- Customer-oriented
- Strong leader
- Supervisory skills
- Staff development talent
- Proven sales record
- Adaptable
- Strong work ethic
Affiliations
- American Medical Informatics Association
Timeline
Unit Manager - Wafffle House
09.2009 - 01.2016
General Manager - Wendy's
08.2001 - 06.2005
2nd Assistant Manager - McDonald's
06.1998 - 07.2001
Mississippi Gulf Coast Community College - Associate of Applied Science, Nursing
New Iberia Senior High - High School Diploma,