Joseph M. Shutt
Reading,MA
Summary
Experienced financial services sales professional with a strong track record in managing branch operations and driving sales performance. Adept at fostering collaborative team environments and consistently achieving sales goals. Skilled in adapting to changing market conditions. Demonstrates strong leadership and communication skills, ensuring reliability and success in delivering exceptional results.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Advisor/Operations Manager
Perennial Edge Advisors
10.2024 - 02.2025
- Assisted Financial Advisor with managing his $140M book of business
- Handled money movement, operations, customer service, and financial analysis for high net-worth customers
Managed Account Consultant
Voya Financial Advisors
04.2023 - 10.2024
- Provided Voya clients invested in professionally managed accounts with annual review focused on appropriate asset allocation and risk profile
- Proactively engaged clients in collaborative process to review their financial goals, risk tolerance, investment experience and net worth to determine appropriate portfolio composition
- Provided basic financial planning to Voya’s 401k participants seeking guidance
Retirement Advisor
Empower
09.2022 - 04.2023
- Managed a book of clients with over $150M of assets in Empower IRA’s
- Lead clients through “Best Interest Profile” (BIP) software process to help discover their own individual risk tolerance
- Review recommended next steps
- Leveraged the “BIP” planning tool and “My Total Retirement” (MTR) profile process tool to identify all assets and devise a strategy for consolidation of any outside assets to Empower
Vice President / Branch Leader
Fidelity Investments
01.2014 - 07.2021
- Oversaw successful opening of Westwood office in 2015
- Grew staff by 50 % and increased key sales metrics by over 100%
- Maintained highest customer satisfaction scores in market for 5 years
- Hire, coach and develop sales staff to drive business and build financial plans to become primary family relationship
- Responsible for the on-boarding, training, and cultural integration of new sales associates
- Responsible for the quality of the sales related customer experience
- Overall accountability for branch customer experience scores
- Accountable for ensuring compliance with regulatory requirements; perform periodic reviews and compliance audits
- Participate in cross-organization initiatives and act as a functional lead
- Manage corporate relationships through the regional consultant; build business across product offerings
- Develop business focusing on the local market and manage strategic relationships in the market
- Oversee the management of the physical space both internally and external
Assistant Branch Leader
Fidelity Investments
01.2012 - 01.2014
- Responsible for assisting the Branch Manager in directing and leading the branch to acquire and drive business opportunities in the local markets
- Managed, coached, and lead a team of 15 Sales representatives
- Helped successfully turn around second largest branch in Fidelity network in 2013
Branch Service Manager
Fidelity Investments
11.2008 - 01.2012
- Responsible for all operational activities of the branch including but not limited to trading, back-office processing, problem resolution, workflow, and quality
- Supervise all investor center personnel in a manner consistent with regulatory and firm requirements
- Managed a team of Financial Representatives and Relationship Managers – responsible for career development and driving team goals
Director of Account Management
Fidelity Investments
03.2003 - 11.2008
- Established and managed relationships with all key decision makers of corporate clients including senior executives
- Responsible for client profitability and strategically positioning Fidelity’s stock compensation plan products and services
- Expanded client relationship through cross selling additional Fidelity products and services
- Managed plans totaling over $875 million in market value in various stock compensation products for 9 corporate clients with a total market value of $26 billion
Education
Master of Science - Finance
Boston College
Boston, MA05.2002
Bachelor of Arts - Accounting
Assumption College
Worcester, MA05.1987
Skills
- Customer relationship development
- Team leadership
- Collaborative teamwork
- Excellent communication
- Sales Leadership
- Relationship Building
Name & Contact
Certification
- Series 6
- Series 7
- Series 63
- Series 65
Timeline
Advisor/Operations Manager
Perennial Edge Advisors
10.2024 - 02.2025
Managed Account Consultant
Voya Financial Advisors
04.2023 - 10.2024
Retirement Advisor
Empower
09.2022 - 04.2023
Vice President / Branch Leader
Fidelity Investments
01.2014 - 07.2021
Assistant Branch Leader
Fidelity Investments
01.2012 - 01.2014
Branch Service Manager
Fidelity Investments
11.2008 - 01.2012
Director of Account Management
Fidelity Investments
03.2003 - 11.2008
Master of Science - Finance
Boston College
Bachelor of Arts - Accounting
Assumption College
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