JOSEPH MUMAUGH

• Provide event consulting and coordination for Weddings, Anniversaries, parties, and corporate events
• Online sales specializing in sales of floral arrangements, home decor, personalized and custom handcrafted gifts and event needs.
• Development and implementation of all marketing activities including trade shows, and online
• Inventory control and working within budget guidelines for maximum profitability
• Cultivated positive work environment, leading to higher employee retention rates and overall job satisfaction
• Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Developed creative themes for events and created related activities to engage attendees.
• Managed budgets and negotiated with vendors, ensuring cost-effective events without compromising quality.

• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
• Provided ongoing training opportunities for staff, promoting professional growth and fostering cohesive team environment
• Proved successful working within tight deadlines and fast-paced environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Conducted regular property inspections to ensure compliance with safety regulations and company standards.
• Developed annual operating budgets and forecasts, as well as sales and marketing plans.
• Organized community events for residents, fostering positive relationships between tenants and management staff.
• Investigated and resolved any tenant complaints.

• Introduced prospective tenants to types of units available and performed tours of premises.
• Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
• Collected and maintained careful records of rental payments and payment dates.

• Managed all aspects of Luxury Student Housing Community
• Knowledge of student housing cycle, turn process, and strategic marketing
• Learned and adapted quickly to new technology and software applications.
• Developed strong relationships with community organizations to promote available housing options and resources.
• Trained new staff members on policies and procedures, ensuring consistency in service delivery across team.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues timely.
• Developed annual operating budgets and forecasts, as well as sales and marketing plans.
• Communicated effectively with owners, residents, and on-site associates.
• Implemented and enforced policies and procedures to maintain properties to highest standards.

• Worked with Board of Directors ensuring success of each community.
• Prepared yearly operating and capital improvement budgets
• Conducted all financial reporting and provided to board; monthly
• Prepared reports and other documents for monthly board meetings and annual owners' meetings
• Developed and adhered to community budgetary restrictions in collaboration with board of directors.
• Secured pool and fitness facility maintenance, landscaping and waste removal.
• Negotiated favorable contracts with vendors and service providers to maximize value for association members while maintaining budgetary constraints.
• Implemented and enforced policies and procedures to maintain properties to highest standards.
• Conducted regular inspections of both interior and exterior of properties for damage.

• Responsible for management and oversight of all community operations.
• Maintained low to zero tenant delinquency
• Provided excellent customer service
• Provided timely processing of invoices for payment
• Supervised and managed all on-site projects and improvements
• Performed marketing outreach and performed updated to all marketing sources for constant accuracy.
• Collected and maintained careful records of rental payments and payment dates.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
• Provided ongoing training opportunities for staff, promoting professional growth and fostering cohesive team environment.
• Resolved problems, improved operations and provided exceptional service.

• Completed daily property inspections
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Provided ongoing training opportunities for staff, promoting professional growth and fostering cohesive team environment.
• Provided customer service and managed any escalated tenant relations
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Performed all marketing and strategic re-branding of community to ensure maximum occupancy
• Worked strongly to decreased resident delinquency and collect on all open delinquencies.
• Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting property's operations.

• Assured program compliance of Affordable, L.I.H.T.C., and Section 8 programs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Kept properties in compliance with local, state, and federal regulations.
• Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
• Performed file audits, property inspections, and unit inspections in compliance with program requirements
• Performed all marketing updates, and conduced outreach marketing to meet program compliance with Affirmative Fair Housing Marketing Plan
• Generated professional networks by engaging in professional, industry and government organizations.
• Exercised leadership capabilities by successfully motivating and inspiring others.

Assistant Property Manager - May 2010-July 2011

Leasing Consultant - February 2006-May 2010