Joseph Mungarro
Hesperia,CA
Summary
Vegetation management professional with hands-on experience in utility right-of-way inspections, tree hazard identification, and work area marking using GIS tools. Brings a strong safety focus, clear documentation, and steady customer coordination to support crew readiness, access planning, and compliance with vegetation management standards.
Overview
8
8
years of professional experience
Work History
Consulting Utility Forester 3
UPE Resources
Hesperia, California
06.2024 - Current
- Conducted field inspections of utility rights-of-way to evaluate vegetation conditions and identify hazardous trees, enhancing safety for utility operations.
- Assessed tree hazards near power lines and documented field findings for follow-up action.
- Managed utility vegetation inspections for UPE Resources right-of-way maintenance programs.
- Coordinated access trimming plans with landowners to ensure field access and address property concerns.
- Used GIS maps and utility corridor records to mark work areas for crew deployment.
- Applied vegetation management standards to support compliance and system safety.
- Prioritized inspection routes and work orders to improve field operations flow.
- Prepared detailed reports summarizing investigations into potential hazards associated with utility line operations to inform safety measures.
- Inspected utility poles for decay and structural weakness related to age and weathering.
Vegetation Management Pre-Inspector
International Tree Management
Santa Rosa, CA
10.2019 - 02.2024
- Inspected utility lines to prevent vegetation encroachment in powerline rights-of-way.
- Assisted Tree Crews to locate, identify and ensure proper trimming procedures by following ANSI A300 standards.
- Utilized vegetation management tools like OneVM, Survey123, and Lemur for effective project execution.
- Coordinated tree crews and scheduled appointments with customers to enhance relationships with the utility company.
- Address homeowners' concerns and needs in trimming procedures to ensure customer satisfaction.
- Deescalated agitated customers through professional communication and tailored procedures to address their concerns.
- Documented customer interactions to enable tree crews to effectively communicate with customers ahead of scheduled visits.
- Safely operating company vehicles by following safety precautions and 360 walk around inspections.
Customer Coordinator
International Tree Management
Visalia, California
02.2023 - 12.2023
- Handled client calls, emails, and service requests for international tree management.
- Coordinated customer schedules for tree care crews and property service visits.
- Resolved scheduling conflicts and rescheduled appointments, ensuring timely service for residential and commercial clients.
- Followed up with customers regarding tree removal, trimming, and maintenance needs.
- Responded to customer questions through telephone, email, and live chat.
- Built strong customer relationships through positive interactions.
- Entered customer records and service notes into company tracking systems.
- Shared project details between clients, arborists, and office staff.
- Assisted with billing review, invoice checks, and service documentation for tree management accounts.
- Reviewed customer feedback survey trends and shared findings with management.
- Worked with other supervisors to combine group efforts and meet goals.
Groundsman
International Tree Management
Lake Arrowhead, CA
12.2018 - 09.2019
- Supported tree trimming and removal tasks, including brush removal, chipping, and rigging.
- Managed site cleanup and loadout at customer properties.
- Followed safety procedures during climbing, cutting, and equipment operations.
- Inspected work areas for hazards before starting tree service tasks.
- Prepared chainsaws, ropes, and hand tools for daily field work.
- Managed mulch, logs, and green waste handling during crew assignments to support effective waste management.
- Liaised with crew leaders to facilitate seamless grounds operations.
- Performed regular inspections of grounds-keeping equipment to keep tools in proper working order.
- Presented a professional manner when interacting with clients and the general public for company interests.
Education
High School Diploma -
Mojave High School
HesperiaSkills
- Utility vegetation oversight systems
- Vegetation management practices
- Right-of-way inspections and assessments
- Tree hazard evaluations
- Tree Risk Assessment techniques
- Advanced Arboriculture Techniques skills knowledge
- ArcGIS application expertise
- Data collection methods and practices
- Risk assessment strategies
- Vehicle safety checks and inspections
- Bilingual communication proficiency
- Customer relations and support
- tree identification skills
Personal Information
Title: Vegetation Management Pre-Inspector
Key Features:
- Communication
- Ensuring I communicated to my leadership on a timely manner, while also ensuring notes were detail in the Vegetation Management Software.
- Leadership
- Successful performing my work at a high standard to ensure compliance and client expectations for the company.
Timeline
Consulting Utility Forester 3
UPE Resources
06.2024 - Current
Customer Coordinator
International Tree Management
02.2023 - 12.2023
Vegetation Management Pre-Inspector
International Tree Management
10.2019 - 02.2024
Groundsman
International Tree Management
12.2018 - 09.2019
High School Diploma -
Mojave High School