Joseph Murphy
Brooklyn,NY
Summary
Sociable server offering several years of experience delivering friendly, prompt service to all guests. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Server
Landry's Dos Caminos
New York, NY
10.2022 - Current
- Greeted guests in a timely and efficient manner to make them feel welcome from the first interaction. Suggest house cocktails and upsell the main spirit in the recipe. Suggest and sell a 3 course meal for each table. Table maintenance to ensure timely table turns. Accept cash/credit card/contactless payments in an accurate and efficient manner.
Server/Host
Shuka NYC
New York, NY
09.2020 - 06.2023
- Greet guests upon arrival to a welcoming atmosphere. Give diners a "tour" of the menu. Ask for allergies or dietary restrictions and relay those to the kitchen to ensure safety. Suggest and sell house cocktails. Make guests feel as if they were at home.
Host/Server/Bartender/Service Manager
Texas Roadhouse
Easton, PA
03.2011 - 07.2016
- As host, i managed the flow of the floor in a fast paced restuaraunt (100+ covers per hour). Was responsible for take-out orders and ensured its accuracy.
- As server upselling cocktails to a premium spirit, suggestively sold appetizers, entrees and desserts.
- As a bartender, I regularly maintained accuracy in measurements according to the recipe. Routinely checked and balanced inventory.
- As manager, i was trained in all positions in the restaurant, being able to help out or fill in for anyone. Performed the scheduling of 30+ employees. ensured accuracy of all cash and credit card sales.
Bar Manager
Steak and Ale
Bethlehem, PA
02.2001 - 03.2011
- Performed scheduling for a staff of 12 employees. Controlled inventory of beer, wine, and spirits. Created new house cocktails for the season or holidays. Built rapport with returning and regular guests. Maintained a clean and inviting atmosphere were everyone was welcome.
Education
Associate of Applied Science - Hospitality Management
Northampton County Community College
Bethlehem, PA05-2013
Skills
- Safe Food Handling, guest engagement, multitasking, excellent communication skills, great people skills, extensive wine and spirit knowelege
Accomplishments
- GPA 4.0 Sigma Cum Laude
Certification
- ServeSafe Certified
- CVent lisenced
Timeline
Server
Landry's Dos Caminos
10.2022 - Current
Server/Host
Shuka NYC
09.2020 - 06.2023
Host/Server/Bartender/Service Manager
Texas Roadhouse
03.2011 - 07.2016
Bar Manager
Steak and Ale
02.2001 - 03.2011
Associate of Applied Science - Hospitality Management
Northampton County Community College
- ServeSafe Certified
- CVent lisenced
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