JOSEPH MUSCARI
Las Vegas,NV
Summary
Knowledgeable and dependable Assistant Insurance Coordinator with strong background in HOA property management and HOA/Commercial Insurance practices. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Assistant Insurance Coordinator
FirstService Residential
Las Vegas, NV
10.2023 - Current
- Monitored expiration dates of existing policies and ensured timely renewals were completed accurately.
- Analyzed current processes for identifying areas where improvements could be made in order to increase efficiency.
- Assisted in the preparation of insurance documents, including applications, claims forms and renewal notices.
- Performed customer service duties such as answering inquiries, providing information and resolving customer complaints.
- Maintained up-to-date knowledge of industry trends in order to provide customers with the best possible coverage options.
- Collected property Loss history/Loss Runs from agencies/brokers during new business takeover process
- Created and maintained web page for department on company's Internal SharePoint website.
Facilities Assistant
FirstService Residential
Las Vegas, NV
04.2019 - 10.2023
- Maintain the overall appearance, repairs/alterations, PM schedules, service requests, and other contractual task as described in the lease agreement of a 29,000 sqft office building.
- Responsible the safety and well-being of 150-200 employees and walk-in clients by completing a daily risk evaluation, as well as a Monthly Hazard Assessment; which is completed the first working Monday of the month.
- Created an invoice processing operations for corporate offices to ensure all accounts are paid in a timely manner and are up to date with accurate information.
- Coordinated and oversaw 2 successful office closures through to completion. One office local in Las Vegas; the second office, located in Reno, and facilitated remotely.
- Developed a PM schedule for various break room machines (Soda Fountain, Refrigerators, Coffee Machines, etc.)
- Assisting as secondary front-desk receptionist as needed during busy hours, or call-outs.
- Implemented and maintaine an office supplies inventory by checking stock and ordering new supplies as needed. In addition, responsible for 2 breakrooms and their supplies.
- Compose and proofread memos, letters and reports to verify error-free communication to vendors, internal associates, Senior level management, and Executive's.
- Interact and oversee 12-15 vendors, contractors and professional services personnel to receive orders, direct activities, review and submit invoices for processing, and communicate instructions.
- Collaborating with Transition Coordinator to effectively send/receive documents to/from Iron Mountain Storage for Incoming/Terminating associations in a timely manner.
Barista, Starbucks, Target
Las Vegas, NV
05.2018 - 08.2019
- Maintained supply levels in counter and customer areas to meet typical demands
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
- Controlled line and crowd with quick, efficient service
- Complied with standards for merchandising, stocking and storing product.
Shift Supervisor
Starbucks, Laguna Hills
Henderson, CA
10.2014 - 04.2018
- Supervising 4-6 staff members on a daily baily while ensuring job requirements are met per company standards, discipline is enforced as needed, creating staff scheduling and the ability to take actions under pressure when unexpected situations arise
- Cash controller, including keeping an accurate count of money in the safe and tills, and preparing daily deposit Inventory control, including weekly and daily ordering; restocking all supplies Preparing store for opening and/or closing, including maintaining all needed supplies at proper temperatures, and ensuring that the store is clean and properly stocked for the next shift.
Education
High School Diploma -
Silverado High School
06.2013
Skills
- HOA knowledgeable
- Fast Pace Working
- Equipment Set up
- Planning & Organizing
- Supervising
- Equipment Maintenance
- Collaboration
- Business correspondence
- Local and State Laws
- Vendor Relationship Development
- Professionalism
- Insurance terminology
- Policy Review
- Insurance knowledge
- Loss Coverage Determination
- Written Communication
Websites
Timeline
Assistant Insurance Coordinator
FirstService Residential
10.2023 - Current
Facilities Assistant
FirstService Residential
04.2019 - 10.2023
Barista, Starbucks, Target
05.2018 - 08.2019
Shift Supervisor
Starbucks, Laguna Hills
10.2014 - 04.2018
High School Diploma -
Silverado High School