Joseph Musngi
21844 Kinard Avenue,CA
Summary
Strategic Division Leading Petty Officer with extensive experience leading and managing teams in high-stress environments. Efficient in planning and executing complex military operations. Skilled in developing and implementing policies and procedures with focus on safety.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in any position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Division Leading Petty Officer
US Navy
06.2022 - Current
- Enhanced team performance by implementing efficient training programs and conducting regular evaluations.
- Spearheaded innovative projects that resulted in improved processes or increased productivity within the division.
- Conducted thorough risk assessments before executing tasks, minimizing potential hazards or setbacks.
- Managed budgets efficiently while adhering to fiscal constraints without compromising operational excellence.
- Evaluated personnel performance, providing constructive feedback for continuous improvement initiatives.
- Facilitated open communication channels between division members, resulting in enhanced collaboration and problem-solving abilities.
- Collaborated closely with senior leadership to align division goals with overarching organizational objectives.
- Championed change management initiatives aimed at optimizing workflows while ensuring minimal disruption to ongoing operations.
- Boosted morale within the division by actively promoting a positive work environment and addressing concerns promptly.
- Increased division readiness with thorough planning and execution of training exercises.
- Implemented quality assurance measures to identify areas for process improvement, leading to increased operational effectiveness.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Monitored and assessed mission progress and provided updates to command.
- Trained and mentored personnel in combat operations and tactics.
- Mentored junior personnel, fostering professional growth and enhancing overall team capabilities.
Assistant Director
US Navy
04.2019 - 03.2022
- Promoted a culture of continuous learning within the division by encouraging skill development opportunities among staff members.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Organized employee relations activities to enhance employee morale and foster supportive work environment.
- Facilitated open communication channels between management and staff, fostering a collaborative work environment.
- Developed comprehensive training programs for new hires, resulting in increased job satisfaction and productivity.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Led team of 3000 Sailors professionals in special projects and daily operations.
- Established team priorities, maintained schedules and monitored performance.
Retail Service Specialist
US NAVY
10.2014 - 05.2019
- Retail Services Specialists (RS) provide direct personal services by operating and managing retail and service activities to include: ship stores, vending and cash collection machines, shipboard barbershop, and laundry operations.
- Managers perform administrative and automated stock control functions for all activities operated.
- Performs Navy cash system equipment maintenance; provides customer service; resolve customer complaints; arranges visual merchandise displays; changes Navy cash system Card Access Devises (CAD); conducts Electronic Point of Sale (EPOS) operations, inventories using Portable Data Terminals (PDT), merchandise surveys, price validity checks, special sales, display prices on items; enters data using Portable Terminals (PDT); inspects merchandise quality; manages stock items; organizes merchandise items; Performs Point of Sale (POS) end of day procedures; Prepares breakout requirements; receives store stock, storeroom stock, ship stores, and vending machines; rotates store and storeroom stock; and transports material to storeroom and activities.
- Knowledge of and uses a variety of Modern E-Commerce and civilian automated systems and tools, including computer based cash registers, laser scanning, cash-less debit, Electronic Data Interchange systems.
- Understands best business practices of perpetual inventories and cost-based accounting. Maintains financial and material accountability in a variety of operational environments through production and analysis of management reports produced by the ROM system. Manages all services activities in ROM configured ships.
Division Leading Petty Officer
US Navy
06.2014 - 05.2019
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Promoted a safe work environment by enforcing strict adherence to safety protocols, reducing workplace accidents or injuries.
- Enhanced store efficiency by managing staff schedules, ensuring proper coverage during peak hours.
- Streamlined ordering processes by implementing efficient systems for tracking inventory needs and submitting purchase orders on time.
- Managed cash register operations with accuracy, ensuring correct transactions and balancing daily cash drawers.
- Increased sales through the implementation of effective merchandising and promotional strategies.
- Monitored day-to-day store operations closely, identifying areas of concern or potential improvement opportunities proactively.
- Conducted regular inventory audits to ensure accurate stock levels, preventing overstocking or shortages of key items.
- Assisted customers in locating desired products, providing exceptional service and creating a positive shopping experience.
- Maintained an organized and visually appealing store environment to boost customer engagement and sales.
- Coordinated merchandising displays, signage and sales enablement.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Trained and oriented associates to maximize team performance.
- Entered and priced inventory to assist with efficient restocking.
- Followed HACCP safety guidelines for correctly receiving and distributing foods.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained team members in successful strategies to meet operational and sales targets.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Mentored new sales associates to contribute to store's positive culture.
Warehouse Sorter
Sourcecorp
09.2011 - 12.2013
- Maintained a clean and organized work environment, ensuring safety standards were consistently met.
- Continuously sought opportunities for personal and professional growth by taking on additional responsibilities and seeking feedback from supervisors.
- Adhered to company policies and procedures while performing daily tasks, contributing to overall operational success.
- Enhanced productivity with meticulous attention to detail when sorting items for accurate shipment.
- Expedited order fulfillment through efficient use of warehouse equipment, such as pallet jacks and forklifts.
- Supported quality control initiatives by inspecting items during the sorting process to identify damages or defects.
- Promoted a positive work environment by proactively addressing conflicts among team members during the sorting process.
- Assisted with physical inventory counts, reconciling discrepancies between system data and actual stock levels on hand.
- Managed incoming shipments, verifying contents upon receipt, and organizing them for efficient sorting.
- Contributed to company cost-saving efforts by identifying opportunities for recycling or reusing materials during the sorting process.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
Education
Bachelor of Arts - General Studies
American Public University System
Charles Town, WV10.2024
Associate of Arts - General Studies
Central Texas College
Killeen, TX09.2021
Skills
- Leadership Excellence
- Mentoring abilities
- Operational Efficiency
- Policy Enforcement
- Teamwork and Loyalty
- Crew Leadership
- Maintenance Supervision
- Discipline and Focus
- Task Delegation
- Briefing leadership
- Training and Development
- Strong Work Ethic
- Works Well Under Pressure
Accomplishments
- 4x Navy/ Marine Corps Achievement Medal
- 3x President Volunteer Service Award
- 2x Military Outstanding Volunteer Service Medal
- 2018 Sailor of the Quarter and 2018 Sailor of the Year.
- Humanitarian Service Medal
- 3x Good Conduct Medal Active
- 2x Navy "E" Ribbon
- 4x Deployments
Certification
- White Belt Six Sigma
- Yellow Belt Six Sigma
- Six Sigma Lean Black Belt
- Associate in Arts in General Studies
- Computer Operator Certificate from Department of Labor
- Barber Certificate from Department of Labor
- Manager Retail Store Certificate from Department of Labor
- Postal Service Clerk Certificate from Department of Labor
- Primary Officer PME Course
- Primary Enlisted PME Course
Languages
Filipino
Full Professional
Kapampangan
Native or Bilingual
Ilocano
Professional Working
Timeline
Division Leading Petty Officer
US Navy
06.2022 - Current
Assistant Director
US Navy
04.2019 - 03.2022
Retail Service Specialist
US NAVY
10.2014 - 05.2019
Division Leading Petty Officer
US Navy
06.2014 - 05.2019
Warehouse Sorter
Sourcecorp
09.2011 - 12.2013
Bachelor of Arts - General Studies
American Public University System
Associate of Arts - General Studies
Central Texas College
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