Joseph Napoleon
North Las Vegas,NV
Summary
Highly efficient hard worker. Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and dedication. Experienced office worker skilled at using MS Office and Google to create exceptional presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Security and warehouse experience as well as currently completing education in cyber security. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking permanent position. Offering excellent communication, people skills and good judgment. Ready and determined to be an asset to any great company willing to provide a chance to grow and flourish within their facility.
Overview
15
15
years of professional experience
Work History
Machine Operator
Pepsi Bottling Group
02.2023 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained equipment performance by lubricating and cleaning components.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Warehouse Associate/clerk
Amazon
03.2022 - 10.2022
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Interacted with customers by phone, email or in-person to provide information.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Monitored usage of supplies and contacted vendors to place new orders for replenishment.
- Edited documents to keep company materials free of grammar errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Performed inventory counts and stocked merchandise.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Created reports and developed improvements and enhancements to automate records and file systems.
Receiving Clerk
Zinus
08.2020 - 03.2022
- Double-checked cargo inventories and documentation for accuracy.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Prepared meeting rooms and materials and recorded important information.
- Interacted with customers by phone, email or in-person to provide information.
- Entered data using microsoft excel, following procedures to keep information private.
- Unloaded pallets and deliveries and organized products in warehouse.
- Recorded regular progress and issues with products.
- Regularly reviewed invoices and double-checked orders.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Processed required paperwork to expedite handling of shipped and received goods.
- Sorted and delivered materials to different work areas and staff.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Infantry Machine Gunner
US Army Fort Drum
03.2016 - 04.2017
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Supervised logistical functions supporting battalion of 30 Army Reserve Soldiers.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Led fire teams during battle drills and training exercises.
- Installed, operated and maintained field communications equipment.
- Provided current weapons systems training to incoming soldiers to maintain combat readiness.
Infantryman (11B)
US Army McChord
09.2013 - 02.2016
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
- Researched targets developed by various modes of intelligence to determine relevance to mission objectives and usefulness in field operations.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Led fire teams during battle drills and training exercises.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Installed, operated and maintained field communications equipment.
- Worked with superiors to standardize job responses and duties for security perimeters.
Drywaller/Cellar Worker
Bronco Winery
12.2008 - 07.2012
- Read temperature, flow and other meters and documented information.
- Took samples every to compare quality with specifications.
- Washed production lines and storage containers to maintain clean and efficient work areas.
- Connected pipes between vats and processing equipment.
- Communicated processing instructions to other workers.
- Used evaporator systems to achieve desired moisture concentrations in different products and production byproducts.
- Completed frequent inspections to identify and resolve problems affecting performance.
- Handled multiple calls per day to address customer inquiries and concerns.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Improved operations through consistent hard work and dedication.
Education
Certification - HVAC Certification
Quality Technical Training Center
Las Vegas, NV11-2022
High School Diploma -
Thomas Downey High School
Modesto, CA06-2008
Associate of Science - Cybersecurity Associate
University of Phoenix
Tempe, AZ02.2025
Skills
- Purchase order verification
- Shipping and receiving
- Office administration
- Documentation and reporting
- Customer and client relations
- Shorthand writing
- Scheduling
- Verbal and written communication
- Strategic planning
- Organization skills
- Technical Support
- Mail handling
- Telephone etiquette
- Quality Management
- Administrative support
- Data entry background
- Multi-line telephone system management
- Decision-Making
- Teamwork and Collaboration
- Flexible and Adaptable
- Interpersonal Communication
- Training and Development
- Incident Response
- Incident Response Management
- Compliance Monitoring
- Report Writing
- Incident Reporting
- General security
- Surveillance
Affiliations
- Army Veteran
Timeline
Machine Operator
Pepsi Bottling Group
02.2023 - Current
Warehouse Associate/clerk
Amazon
03.2022 - 10.2022
Receiving Clerk
Zinus
08.2020 - 03.2022
Infantry Machine Gunner
US Army Fort Drum
03.2016 - 04.2017
Infantryman (11B)
US Army McChord
09.2013 - 02.2016
Drywaller/Cellar Worker
Bronco Winery
12.2008 - 07.2012
Certification - HVAC Certification
Quality Technical Training Center
High School Diploma -
Thomas Downey High School
Associate of Science - Cybersecurity Associate
University of Phoenix