Joseph Napoleon
Machine Operator
Las Vegas
Summary
Dynamic and results-driven professional with a proven track record in fast-paced environments, adept at maximizing customer satisfaction and consistently exceeding business objectives. Proficient in MS Office and Google applications, with a talent for creating exceptional presentations and spreadsheets that enhance operational efficiency. Currently pursuing education in cybersecurity, complemented by hands-on experience in security and warehouse operations, demonstrating a commitment to continuous learning and adaptability. A reliable team player with strong communication skills and a positive attitude, prepared to contribute effectively to organizational success while embracing new challenges.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Machine Operator
Pepsi Bottling Group
02.2023 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained equipment performance by lubricating and cleaning components.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Warehouse Associate/clerk
Amazon
03.2022 - 10.2022
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Interacted with customers by phone, email or in-person to provide information.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Monitored usage of supplies and contacted vendors to place new orders for replenishment.
- Edited documents to keep company materials free of grammar errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Performed inventory counts and stocked merchandise.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Created reports and developed improvements and enhancements to automate records and file systems.
Receiving Clerk
Zinus
08.2020 - 03.2022
- Double-checked cargo inventories and documentation for accuracy.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Prepared meeting rooms and materials and recorded important information.
- Interacted with customers by phone, email or in-person to provide information.
- Entered data using microsoft excel, following procedures to keep information private.
- Unloaded pallets and deliveries and organized products in warehouse.
- Recorded regular progress and issues with products.
- Regularly reviewed invoices and double-checked orders.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Processed required paperwork to expedite handling of shipped and received goods.
- Sorted and delivered materials to different work areas and staff.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Infantry Machine Gunner
US Army Fort Drum
03.2016 - 04.2017
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Supervised logistical functions supporting battalion of 30 Army Reserve Soldiers.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Led fire teams during battle drills and training exercises.
- Installed, operated and maintained field communications equipment.
- Provided current weapons systems training to incoming soldiers to maintain combat readiness.
Infantryman (11B)
US Army McChord
09.2013 - 02.2016
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
- Researched targets developed by various modes of intelligence to determine relevance to mission objectives and usefulness in field operations.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Led fire teams during battle drills and training exercises.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Installed, operated and maintained field communications equipment.
- Worked with superiors to standardize job responses and duties for security perimeters.
Drywaller/Cellar Worker
Bronco Winery
12.2008 - 07.2012
- Read temperature, flow and other meters and documented information.
- Took samples every to compare quality with specifications.
- Washed production lines and storage containers to maintain clean and efficient work areas.
- Connected pipes between vats and processing equipment.
- Communicated processing instructions to other workers.
- Used evaporator systems to achieve desired moisture concentrations in different products and production byproducts.
- Completed frequent inspections to identify and resolve problems affecting performance.
- Handled multiple calls per day to address customer inquiries and concerns.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Improved operations through consistent hard work and dedication.
Education
Certification - HVAC Certification
Quality Technical Training Center
High School Diploma -
Thomas Downey High School
Associate of Science - Cybersecurity Associate
University of Phoenix
Certificate of Technical Studies - Technology Arial Systems
Sonoran Desert Institute
05.2001 -
Skills
Shipping and receiving
Machinery cleaning
Safety compliance
Equipment operation
Materials management
Computer skills
Machinery operations
Assembly and production
Shipping and labeling
Logistics
Electrical
Affiliations
- Army Veteran
Certification
Training - Electrical
Timeline
Training - Electrical
03-2024
Machine Operator
Pepsi Bottling Group
02.2023 - Current
Warehouse Associate/clerk
Amazon
03.2022 - 10.2022
Receiving Clerk
Zinus
08.2020 - 03.2022
Infantry Machine Gunner
US Army Fort Drum
03.2016 - 04.2017
Infantryman (11B)
US Army McChord
09.2013 - 02.2016
Drywaller/Cellar Worker
Bronco Winery
12.2008 - 07.2012
Certificate of Technical Studies - Technology Arial Systems
Sonoran Desert Institute
05.2001 -
High School Diploma -
Thomas Downey High School
Associate of Science - Cybersecurity Associate
University of Phoenix
Certification - HVAC Certification
Quality Technical Training Center
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