Joseph Nardi
Summerville,SC
Summary
Proven leader with extensive experience in warehouse and retail management. Excelled in implementing initiatives that enhanced production quality and safety, achieving significant benchmarks. Skilled in conflict resolution and problem-solving, fostering team efficiency and customer satisfaction. Expert in warehouse operations and load planning, driving operational excellence. Detail-oriented Warehouse Team Lead with extensive understanding of [Industry] shipping techniques and [Product] packing. Committed to quality assurance and maintaining clean and safe warehouse space. Adept at long-term goal setting and budget management.
Overview
26
26
years of professional experience
Work History
Warehouse Shift Supervisor
Westside Foods
02.2009 - 07.2024
- Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.
- Trained employees on equipment operation and safety protocols.
- Supervised warehouse operations by managing employees during shifts.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Oversaw daily operations and shipping and handling processes.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Resolved conflicts between team members and addressed complaints or grievances.
Store Manager
Goodyear Tire & Rubber
01.1999 - 01.2009
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Service Manager
Goodyear Tire & Rubber
01.1999 - 01.2009
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Developed and maintained positive relationships with customers to build rapport and trust.
Education
High School Diploma -
Ward Melville Senior High School
Setauket-East Setauket, NY06.1991
Skills
- Order Picking
- Shipping and receiving
- Warehouse Operations
- Load Planning
- Problem-Solving
- Order picking and processing
- Billing and Invoicing
- Conflict Resolution
Timeline
Warehouse Shift Supervisor
Westside Foods
02.2009 - 07.2024
Store Manager
Goodyear Tire & Rubber
01.1999 - 01.2009
Service Manager
Goodyear Tire & Rubber
01.1999 - 01.2009
High School Diploma -
Ward Melville Senior High School
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