Joseph Navarro
Homestead,FL
Summary
Dynamic logistics professional with extensive experience at American Airlines, excelling in cargo handling and aircraft inspection. Proven ability to enhance operational efficiency through strong teamwork and problem-solving skills. Bilingual in English and Spanish, I prioritize safety and attention to detail, ensuring seamless flight operations and compliance with airport regulations. Flexible hard worker ready to learn and contribute to team success.
Overview
15
15
years of professional experience
Work History
Fleet Service Agent
American Airlines
Miami, FL
09.2021 - Current
- Inspected and serviced aircrafts to ensure safety standards.
- Estimated freight and postal rates to track shipment costs and weights.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Exceeded specific team goal by partnering with staff to share and implement best practices.
- Adhered to safety protocols while performing maintenance tasks on the tarmac.
- Conducted regular inspections of airport grounds for debris or foreign objects.
- Drafted documentation and reports to record freight and cargo weights.
- Assisted in loading and unloading baggage from aircrafts.
- Responded to emergency situations involving aircrafts.
- Conducted pre-flight inspections of the interior and exterior of the aircrafts.
- Assisted in maintaining seamless flight operations by safely and efficiently completing aircraft maintenance and service at arrivals and departures.
- Operated ground support equipment such as tugs, belt loaders, lavatory trucks.
- Utilized handcarts and safe lifting protocols to transport and relocate baggage, cargo and freight items.
- Ensured all cargo was properly secured on aircrafts.
- Adhered to safety protocols in directing aircraft departures and arrivals.
- Enforced security regulations at gates and around the airport premises.
- Followed company policies and procedures when handling hazardous materials.
- Used scanners to track parcel information, condition or receipt.
Fleet Service Clerk
Envoy Ground Services
Miami, FL
04.2016 - 09.2021
- Company Overview: American Eagle Airline
- Ensure proper care and transport of customer baggage and fleet cargo
- Load and unload baggage and cargo
- Marshal aircrafts to and from gate
- Position beverage and luggage carts around the ramp area
- Drive and operate belt-loaders
- Service aircraft at gate with ground power and air conditioning
- Service aircraft lavatories and water ports
- American Eagle Airline
- Removed trash and recyclables from aircraft interior.
- Loaded, stowed and unloaded baggage or cargo for crew or passengers.
Logistics Manager
S&G Footwear LLC.
Miami, FL
09.2013 - 09.2016
- Handling inbound and outbound shipments.
- Managed inventory efficiently.
- Executed logistics planning aligning with operational priorities.
- Streamlined shipping logistics operations.
- Addressed customer inquiries promptly via phone and email.
- Clerical administration work when needed
- Order fulfillment and communication with vendors
- Handled accounts for esteemed clients like Bluefly, Nordstrom, and Saks Fifth Avenue.
- Etc
- Coordinated supply chain operations for optimal fulfillment.
- Handling invoice, packing slip, tracking numbers, accounts payables and receivables
- Investigated claims of damaged cargo or lost shipments in order to determine cause and remedy.
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Implemented and planned warehouse safety and security programs and activities.
- Prepared inventory for shipment by attaching tags and labels.
- Identified and resolved shipping and packaging errors.
- Coordinated with suppliers to ensure timely deliveries of goods.
Ware House Assistance Manager
Maker Shoes
Miami, FL
08.2012 - 09.2013
- Handled inbound and outbound shipments.
- Executed proficient driving of forklifts.
- Handling of packing slips and tracking number
- Maintained and managed warehouse inventory.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Assistant Manager
Ker Service
Miami, FL
06.2010 - 08.2012
- Provide cleaning services for theaters and cruises.
- Handled high-pressure cleaning machinery regularly.
- Supervised and managed a team of 5 technicians.
- Assisted with special projects such as deep-cleaning carpets and windows.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Serviced, cleaned and restocked restrooms.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Education
High School Diploma -
Somerset Academy
Pembroke Pines, FL06-2010
Skills
- Bilingual in English and Spanish
- Familiar with office computer software
- Cargo handling
- Aircraft inspection
- Ground support operations
- Logistics coordination
- Team collaboration
- Customer service
- Problem solving
- Time management
- Route planning expertise
- Attention to detail
- Strong teamwork
- Safety awareness
- Baggage management
- Airport safety regulations
- Arrival and departure maintenance
- Stress tolerance
- Forklift operation
- Dangerous goods handling
- Active listening
- Documentation handling
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Fleet Service Agent
American Airlines
09.2021 - Current
Fleet Service Clerk
Envoy Ground Services
04.2016 - 09.2021
Logistics Manager
S&G Footwear LLC.
09.2013 - 09.2016
Ware House Assistance Manager
Maker Shoes
08.2012 - 09.2013
Assistant Manager
Ker Service
06.2010 - 08.2012
High School Diploma -
Somerset Academy
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