Joseph Nestor
Azle,United States
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
09.2023 - 09.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Coordinated verification and filling of more than 200 daily prescriptions in a high-volume pharmacy environment.
Kitchen Manager
Chipotle
04.2022 - 09.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget at least 30 times daily.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Sales Representative
Power Home Remodeling
07.2021 - 03.2022
- Company Overview: Power is where hustle meets purpose
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Spent 45 minutes a day getting to know loyal customers
Assistant Manager
Micocinarestaurant
03.2021 - 07.2021
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Developed strong working relationships with staff, fostering positive work environment.
Education
Senior High School -
Plano West Senior High School
Plano, TX06.2023
Skills
- Highly developed communication skills
- Self-motivated
- Outgoing
- Insurance Verification
- Pharmacology knowledge
- Drug safety
- Pharmaceutical Calculations
- Pharmacy Software Proficiency
Certification
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Certified Professional - Food Safety (CP-FS) - National Environmental Health Association.
- Food Handler's Permit/License- County or city public health departments.
Languages
English
Full Professional
Indonesian
Full Professional
Chinese (Mandarin)
Limited Working
Timeline
Pharmacy Technician
Walmart
09.2023 - 09.2024
Kitchen Manager
Chipotle
04.2022 - 09.2023
Sales Representative
Power Home Remodeling
07.2021 - 03.2022
Assistant Manager
Micocinarestaurant
03.2021 - 07.2021
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Certified Professional - Food Safety (CP-FS) - National Environmental Health Association.
- Food Handler's Permit/License- County or city public health departments.
Senior High School -
Plano West Senior High School
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