Joseph Niles
Powhatan,Virginia
Summary
Obtain a position as a Financial Representative, Financial Advisor or Insurance Agent in an organization seeking a business professional with an extraordinary record of sales success, leadership, strong communication, business analysis, and a history of exceeding organizational sales objectives.
I have 20 years of successful sales experience in the financial services industry. I have successfully run my own Financial Advisory practice for the past 5 years. I have strong sales and business development experience and I have proven experience with providing my clients with outstanding service.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Owner / Personal Financial Consultant
Westport Financial Advisors, LLC
Powhatan, Virginia
03.2017 - Current
- I consult with my clients to help develop a personal financial profile and develop a comprehensive financial plan
- I help my clients execute their financial plan and strategies
- Work with clients’ other professional advisors such as attorneys and their accounts to execute on holistic financial plans
- I work with my clients to help them organize their personal finances to plan for their financial future
- I help my clients to work through budgets and create savings strategies
- I work with my clients to help them to improve current credit scores and general credit counseling
Agent / Representative
Liberty Mutual Insurance
Richmond, Virginia
08.2016 - 03.2017
- Obtained my Life, Health and Annuities licenses as well as my Property & Casualty license
- Responsible for obtaining prospect leads through various networking activities
- Used consultative sales profiling technique which allowed me to fully understand my client’s financial needs
- Consulted with clients to determine their financial and insurance needs
- Provided outstanding customer service to my clients
Financial Center Manager
Sun Trust Bank
Richmond, Virginia
05.2013 - 08.2016
- I was responsible for managing the day-to-day operations of the financial center
- I demonstrated an ability to successfully coach and manage the performance of my direct reports
- I was also responsible for acquiring and developing new small business relationships with local businesses
- Under my leadership, my branch met and exceeded our budgeted goals for deposit and loan growth
Sr. Process Manager, Recoveries and Collections
Capital One Financial
Richmond, Virginia
10.2011 - 09.2013
- Managed business-critical process of issuing 1099C IRS forms to Capital One’s customers
- I created a quality analysis process check that insured issued forms were correct
- Created business process documents that outlined the overall and detailed process for this business unit
- Worked closely with executive leadership to develop strategic plans for managing this process
- Earned my Business Process Management certificate
Financial Center Manager
M & T Bank
Richmond, Virginia
12.2005 - 10.2011
- I was responsible for managing the day-to-day operations of the financial center
- I demonstrated an ability to successfully coach and manage the performance of my direct reports
- I was also responsible for acquiring and developing new small business relationships with local businesses
- Successfully managed a Level I branch with deposits of over 5 million and loans 1.5 million a year
- Under my leadership the branch has increased total deposit and loan productivity 20.7%
Branch Sales Manager
Wachovia Bank N.A.
Richmond, Virginia
12.2003 - 12.2005
- Responsible for managing the sales and general operations of the branch location
- Coached and developed a branch staff of 8 that included Financial Representatives as well as Head Teller
- Met and exceeded budgeted sales forecast for deposit and loan account acquisition
- Responsible for new business deposit and loan acquisitions and calling on small business owners
- Consistently met and exceeded many of our monthly deposit, loan and service goals
Senior Operations Manager: Capital One, Risk Operations
Capital One Financial
Richmond, Virginia
09.1996 - 12.2003
- Initiated the development of a new team of collections associates to start pre-litigation activities on customers for non-payment of debt
- Managed, hired, coached, and lead a team of 65 associates along with 4 supervisors
- Under my leadership, using various sales techniques, my teams exceeded their production goals and helped to increase outside agencies’ performance 25 basis points
- I initiated a Quality Assurance awards program that recognized associate performance
Education
Professional Certification -
Certified Financial Planner
07.2023
Masters of Finance - Personal Finance
College for Financial Planning
01.2022
Masters of Business Administration -
Strayer University
Midlothian, Virginia01.2010
Bachelor of Science - Business Management and Marketing
York College of Pennsylvania
York, Pennsylvania01.1993
Skills
- Financial planning
- Client relationship management
- Budget management
- Credit counseling
- Insurance analysis
- Risk assessment
Certification
- Life and Health Insurance
- P&C Insurance
- Series 65
Timeline
Owner / Personal Financial Consultant
Westport Financial Advisors, LLC
03.2017 - Current
Agent / Representative
Liberty Mutual Insurance
08.2016 - 03.2017
Financial Center Manager
Sun Trust Bank
05.2013 - 08.2016
Sr. Process Manager, Recoveries and Collections
Capital One Financial
10.2011 - 09.2013
Financial Center Manager
M & T Bank
12.2005 - 10.2011
Branch Sales Manager
Wachovia Bank N.A.
12.2003 - 12.2005
Senior Operations Manager: Capital One, Risk Operations
Capital One Financial
09.1996 - 12.2003
- Life and Health Insurance
- P&C Insurance
- Series 65
Professional Certification -
Certified Financial Planner
Masters of Finance - Personal Finance
College for Financial Planning
Masters of Business Administration -
Strayer University
Bachelor of Science - Business Management and Marketing
York College of Pennsylvania
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