Joseph Novinski
Los Angeles,United States
Summary
Hands-on Collision Estimator with knowledge of diagnostic automotive tools, repair costs and parts ordering. Efficiency-driven, highly accurate and well-organized with open and clear communication style and self-motivated approach. Mechanically inclined with good work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Auto Collision Estimator
V and V Auto Body
Los Angeles, CA
06.2022 - Current
- Performed vehicle inspections to assess the extent of damage and prepare estimates for repair costs.
- Recommended cost-effective solutions to customers regarding repairs or replacements of damaged parts.
- Collaborated with auto body technicians to ensure accurate estimates for labor and materials needed for repairs.
911/988 Program Coordinator
Didi Hirsch Mental Health Services
Los Angeles, United States
04.2024 - 10.2024
- Coordinate monthly check-in and data review meetings with the LAPD Communications team.
- Contribute to outreach activities for 911 diversion programs.
- Coordinate staff site visits to participating dispatch centers.
- Coordinate virtual (ongoing) roundtable convening opportunities for crisis center and dispatch staff.
- Collaborated with SPC crisis line management team to enhance 911 diversion program protocols.
- Responsible for running weekly QA reports and managing follow-up on all instances of non-adherence.
- Served as a liaison between external organizations and partners involved in delivering programming services.
Physical Damage Adjuster
GEICO
01.2023 - 04.2024
- Conduct thorough investigations of auto insurance claims, including examining vehicle damage, reviewing police reports, and interviewing claimants and witnesses
- Accurately determine liability and fault in auto accidents based on evidence and applicable laws and regulations
- Estimate repair costs and negotiate settlements with claimants, repair shops, and attorneys
- Coordinate with medical experts, legal advisors, and other professionals as necessary
- Ensure compliance with company policies and procedures, as well as state and federal insurance regulations
- Maintain detailed records of investigations, decisions, and payments
Emergency Dispatcher
Boulder County Sheriff's Office
Boulder County, United States
01.2021 - 08.2021
- Handled both emergent and non-emergent calls efficiently.
- Determined appropriate actions for needed responses.
- Dispatched and coordinated FIRE/EMS/POLICE resources as determined by set protocols
- Perform confidential CCIC/NCIC work for patrol deputies, officers, and detectives
Dispatcher
U.S. Department of Homeland Security
Greater Denver Area
09.2019 - 01.2021
- Monitor Federal Police Officer and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in federal buildings for all US states and territories
- Coordinating the activities of law enforcement and other public safety personnel; obtaining and relaying public safety information, and calling clients to update their records
Communications Specialist
City of Bethlehem Police Department
Bethlehem, PA
03.2018 - 10.2018
- 911 Telecommunicator; Received emergent and non-emergent calls via wireless, landline, VOIP, as well as OTA radio transmissions
- If appropriate, determined the level of response needed
- Dispatched and coordinated FIRE/EMS/POLICE resources as determined by set protocols
- Perform confidential NCIC/SCOPE work for patrol officers, detectives and the VICE unit
911 Dispatcher
Monroe County Control Center
Stroudsburg, PA
03.2015 - 09.2017
- 911 Telecommunicator; Received emergent and non emergent calls via wireless, landline, VOIP, as well as OTA radio transmissions
- If appropriate, determined the level of response needed
- Dispatched and coordinated fire/EMS/POLICE resources as determined by set protocols
- Perform confidential NCIC/SCOPE work for all police agencies, sheriffs, magistrates, and other law enforcement agencies within the county
- Education Liaison; Provided educational tours for the public regarding the operations of the 911 system
- Held several PR events educating the public on the use of 911
EMT-B
Pittston Township Ambulance Association
Pittston, PA
07.2013 - 04.2017
- Executed life-saving interventions in line with Pennsylvania Health Department guidelines.
- Promoted to Safety Officer/Training Coordinator after 1.5 years of service.
- Led and organized multiple training sessions.
- Generated hundreds of meticulous patient care documents.
Education
Bachelor of Arts - BA - Psychology
East Stroudsburg University of Pennsylvania
01.2017
Skills
- Intelligence Analysis
- Investigation
- Attention to Detail
Websites
Certification
- Emergency Medical Technician, Basic
- Google IT Support Certificate
Timeline
911/988 Program Coordinator
Didi Hirsch Mental Health Services
04.2024 - 10.2024
Physical Damage Adjuster
GEICO
01.2023 - 04.2024
Auto Collision Estimator
V and V Auto Body
06.2022 - Current
Emergency Dispatcher
Boulder County Sheriff's Office
01.2021 - 08.2021
Dispatcher
U.S. Department of Homeland Security
09.2019 - 01.2021
Communications Specialist
City of Bethlehem Police Department
03.2018 - 10.2018
911 Dispatcher
Monroe County Control Center
03.2015 - 09.2017
EMT-B
Pittston Township Ambulance Association
07.2013 - 04.2017
Bachelor of Arts - BA - Psychology
East Stroudsburg University of Pennsylvania