Joseph Nowak
Winter Garden,FL
Summary
Seasoned Executive Director with a proven track record at Trellis Hospitality, adept in business operations and financial acumen. Successfully managed a portfolio exceeding $50 million in annual revenue, demonstrating exceptional coaching and market analysis skills. Spearheaded strategic initiatives, significantly enhancing operational efficiency and business growth.
Overview
10
10
years of professional experience
Work History
Director Operations, Sales & Growth
Trellis Hospitality
05.2020 - 12.2025
- Managed and oversaw daily operations for a diverse portfolio of ten hospitality businesses—including restaurants, hotels, breweries, and grocery stores—driving the achievement of financial targets, and supporting annual revenues exceeding $50 million.
- Developed annual budget plans and collaborated with management to establish KPIs to ensure the successful execution of all budgeted initiatives.
- Possess a comprehensive understanding of legal, human resources, and marketing operations within a business, ensuring that all properties operate in alignment with the company's guidelines.
- Responsible for overseeing the successful launch of five new businesses, including staff recruitment, training program development, job role design, and the establishment of standards and expectations ensuring guest satisfaction.
- Analyzed market trends, conducted in-depth research, and implemented strategic business changes to drive success.
- Partnered with cross-functional teams, including marketing, sales, and management, to formulate comprehensive strategies aimed at achieving peak occupancy and sales performance.
- Performed comprehensive monthly audits of operations, staff knowledge, and sales processes to verify compliance with organizational standards and procedural requirements.
Financial & Business Operations Consultant
Trellis Hospitality
05.2020 - 12.2025
- Engaged as a consultant by three external businesses to provide strategic guidance for the successful launch of their ventures, while simultaneously acting as the Executive Director for Trellis Hospitality.
- Provided expert consultation to ownership on various business-related topics, including financials, operations, marketing, HR, and risk management.
- Created comprehensive systems and training programs for management to implement post-contract, ensuring sustained business success in my absence.
- Performed in-depth training on financials, budgeting techniques, vendor audits, and business practices to all management staff.
General Manager
Trellis Hospitality
05.2016 - 05.2020
- General Manager for multiple locations within our companies portfolio.
- Enhanced team efficiency by recruiting, mentoring, and ensuring accountability for performance.
- Consistently met quarterly financial and business goals, driving business growth.
- Enhanced operational efficiency through strategic business actions.
Education
Bachelor of Arts - Business and Managerial Economics
University Of St Thomas
St. Paul05-2016
Skills
Business Operations
Financial Acumen
Coaching & Development
Budget Planning
Market Analysis
Risk Management
Accomplishments
- Appointed as the youngest General Manager in the history of the company.
- Under my leadership, successfully redirected two businesses from the brink of closure to stability.
- Under my leadership, achieved business of the year award at one of our locations.
Volunteer Experience
Active volunteer for Give Kids The World Village, a nonprofit organization that offers individuals with life-threatening conditions and their families a week-long, all-expenses-paid vacation.
Volunteered at multiple fundraising events for Merrick Inc., an organization dedicated to
assisting individuals with physical disabilities in securing employment opportunities.
Timeline
Director Operations, Sales & Growth
Trellis Hospitality
05.2020 - 12.2025
Financial & Business Operations Consultant
Trellis Hospitality
05.2020 - 12.2025
General Manager
Trellis Hospitality
05.2016 - 05.2020
Bachelor of Arts - Business and Managerial Economics
University Of St Thomas