Summary
Overview
Work History
Education
Skills
Certification
Languages
PERSONAL DATA
Timeline
Generic

Joseph OBrien

Arcadia,Florida

Summary

Results-oriented Law Enforcement expert who leads by example and takes ownership of staff training and development, security advisement, and security programs, seeking to apply hands-on tactical skills that improve staff performance, enhance safety, increase operational efficiencies and maintain superior policing to a challenging position.

Overview

1
1
Certification
48
48
years of professional experience

Work History

Dispatcher/Office Manager

Prompt Towing Service
11.2014 - 04.2025
  • Coordinated towing operations to ensure timely and efficient service delivery.
  • Managed dispatch software for tracking vehicle locations and optimizing routes.
  • Communicated with drivers to provide real-time updates and support during assignments.
  • Oversaw workflow processes, improving response times and customer satisfaction levels.
  • Trained new staff on operational procedures and best practices for emergency situations.

Police Advisor/Mentor

DynCorp International, LLC
01.2007 - 12.2013
  • Completed rigorous United States Department of Justice International Criminal Investigative Training Assistance Program (ICITAP), acquiring International ICITAP Master Instructor certification.
  • Develop and administer training programs that maximize knowledge of police patrol operations, ethics, investigation techniques, search and seizures, defensive tactics, and community relations.
  • Provide expert advice, assessment, training, and leadership on security and risk issues in high-threat areas on the topics of management, operations, enforcement/compliance procedures, and inspection activities.
  • Act as liaison with US, Afghan, and other stakeholders to improve cooperation and communication, report on problems encountered, and provide recommendations to enhance mentoring/training programs.
  • Expertly assess student ability and training program effectiveness through in-depth analysis and observation, and progress evaluation, and continuously seek ways to implement best training practices and improvement.
  • Plan, direct, and coordinate learning objectives and instructional strategies, utilizing the best methodologies for training delivery, expert advice on criminal investigative techniques and lead-by-example work style.
  • Display an in-depth understanding and appreciation of Afghan culture and challenges, acting as guide through concepts and procedures that are new, and may counter against previously implemented programs/behaviors.
  • Assess training needs and current programs, determine the feasibility and effectiveness of new courses, and develop specialized instruction that improves security knowledge, techniques and procedures.
  • Instruct Afghan police forces in areas such as patrol operations, investigative methods and techniques, search and seizure requirements, firearms, and defensive tactics.
  • Identified all matters related to emergency preparedness, border security, and other safety operations to develop plans that established sound procedures, and better responded to increased threats to public order.
  • Worked cooperatively and in conjunction with the United States military high-risk convoys to increase training, repel against insurgent attacks, and provide hands-on experience in proactive defensive operations.
  • Provided top-level advisement, supervision, training and mentoring as PMT (Police Mentor Team) of ANP (Afghanistan National Police) to ensure safety against constant threats and crises.
  • Mentored the ANP personnel officer and finance officer in developing and implementing a system for efficiently tracking over 1700 ANP employees as well as equipment in 14 district stations.
  • Served as lead TTP (Tactical Training Program) advisor at a RTC (Recruit Training Center), providing top-tier training, supervision and evaluation of 13 Afghan police instructors and 2 language assistants.
  • Ensured adherence to MOI (Ministry of the Interior) training curriculum, including coverage in firearms, first aid, building entry/search, high-risk traffic stops/check points, team movements, convoy operation and evacuation.
  • Provided logistics, operational, and inventory expertise to Commander and 11-member Afghan police force, overseeing the issuing and tracking of multi-million dollar equipment including arms and ammunition.
  • Travelled to all company training sites within Afghanistan and inspected student training, instructor rating, student tracking and biographic records to ensure compliance, accuracy and completeness.
  • Served as mentor to the Afghan Border Police, providing key training in crucial operations, finance, training, logistics and personnel areas, as well as airport security.
  • Appointed to the Special Police Training Center as a logistics mentor, SWAT instructor, site coordinator, and supervisor for a team of 24, covering topics such as equipment and supplies, daily maintenance, and upkeep.
  • Assigned to the Afghanistan Public Protection Force Training Center as an instructor and logistics mentor, providing in-depth training in basic security functions, firearms, first aid and convoy operations.

Sales Consultant

Arcadia Chevrolet
04.2002 - 12.2006
  • Exceeded the dealership standard for customer satisfaction and sales through a consultative yet persuasive communication style, excellent product knowledge, and client-facing abilities.
  • Trained and mentored new staff to increase automobile knowledge, leading to reduced turnover, improved morale, positive customer relationships, and excellent referrals.
  • Developed and executed sales campaigns, increasing visibility and traffic, and received praise from customers and management alike for ability to develop a sense of trust and build lucrative long-term relations.
  • Aided customers through the car buying process, including educating customers on the various types of vehicles, negotiating sales, preparing the vehicle for delivery, and providing post-sale to ensure customer satisfaction.

Police Officer

Punta Gorda Police Department
01.1999 - 04.2002
  • Played crucial role as key member of the Search and Recovery Dive Team, providing expertise in areas such as search, rescue and recovery, as well as maintaining and preserving evidence.
  • Ensured adherence to policies and procedures, and gained superior appraisals for professional demeanor, ability to maintain order, increase safety, arrest violators, and testify in court to ensure conviction.
  • Utilized extensive ongoing training and certification to expertly handle and mitigate high-risk situations, as well as to install a strong sense of safety and security for all community residents.
  • Acted as mentor and coach to less experienced staff to achieve their best performance, and helped maintain a helpful and safety-minded mindset regardless of situation difficulty.
  • Applied integrity, strong work ethic, professional presence, and personal character, resulting in an unmatched ability to gain cooperation, build trust and foster solid relationships.
  • Monitored activities, responded to all types of requests including emergencies, provided hands-on field assistance, participated in crime investigations, and documented key issues.

Police Officer

Bedford Police Department
01.1977 - 11.1998
  • Conducted high-visibility criminal investigations, enforced all laws, policies, and regulations, reviewed officer reports, gave court testimony, and made the community safer and more involved.
  • Provided safety and security prevention, identified hazards, enforced compliance of policies as well as state laws, and remained a visible liaison in assigned areas.
  • Maintained the peace and enforce the laws of the city, and assisted fellow law enforcement officers in making arrests, securing crime scenes, identifying evidence and completing the necessary reports.
  • Acquired additional expertise as member of elite Pistol Team and the Tactical Police Force, travelling throughout the United States competing in pistol matches with local, state, and national law enforcement personnel.
  • Developed and applied high-level experience as a Juvenile Officer, Field Training Officer, acquired certification as a Drug Recognition Expert, and joined prestigious Bedford Police Department Honor Guard.
  • Appointed as state Director for the Law Enforcement Torch Run for the Special Olympics, and organized and participated in numerous well-attended events and runs that raised awareness and funding for key causes.
  • Recognized and honored as “Outstanding Young American” by the National Jaycees for continued involvement in local and national events that raised millions of dollars toward medical research and other areas.
  • Elected as the President of the local police officer union, working collaboratively with the Chief of Police and City Administrators on matters related to the daily operation of the Police Department.

Education

Associates of Science Degree - Criminal Justice

Middlesex Community College
Bedford, Massachusetts, USA

High School - undefined

Bedford High School
Bedford, Massachusetts, USA
01-1970

Skills

International Policing

Performance Improvement

Coaching & Team Building

Public Safety

Staff Supervision

High-Level Communication

Protection/Safety

Policies & Procedures

Logistics Management

Defence Tactics/Firearms

Motivation and Leadership

Crisis Intervention

Certification

  • International ICITAP Master Instructor
  • International Investigations & Law Enforcement
  • Hostage Negotiations
  • Robbery / Homicide Investigations
  • Sexual Assault Investigation
  • Instructor Development
  • Field Training Officer
  • SWAT Instructor
  • Search and Recovery
  • Narcotics Enforcement
  • Interview and Interrogation
  • Anti-Terrorism
  • High Risk Entry/Search
  • Homeland Security
  • Convoy Operations
  • Automatic Weapons/Firearms
  • Force Protection Security
  • Advanced Investigations
  • Patrol/Tactical Training

Languages

English Only

PERSONAL DATA

  • Date of Birth: October 17, 1952
  • Social Security Number (SSN): 252-76-6794
  • Health: Excellent
  • Marital Status: Divorced
  • Language: English Only

Timeline

Dispatcher/Office Manager

Prompt Towing Service
11.2014 - 04.2025

Police Advisor/Mentor

DynCorp International, LLC
01.2007 - 12.2013

Sales Consultant

Arcadia Chevrolet
04.2002 - 12.2006

Police Officer

Punta Gorda Police Department
01.1999 - 04.2002

Police Officer

Bedford Police Department
01.1977 - 11.1998

High School - undefined

Bedford High School

Associates of Science Degree - Criminal Justice

Middlesex Community College
Joseph OBrien