Joseph O'Connor
Essex,MD
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Center Store Lead
Foodlion Grocery Store
Essex, MD
02.2024 - Current
- Analyzed sales data to identify trends in product demand and adjust promotional activities accordingly.
- Managed the daily operations of the center store department, including stocking shelves and ordering merchandise.
- Reviewed employee performance regularly providing feedback and coaching as needed.
- Coordinated with vendors regarding product availability, price changes, promotions.
- Coached and trained stock crew personnel to help each person better understand job responsibilities.
- Other responsibilities of the center store lead is to step up to the grocery manager when needed, I have spen the last 8 months as a grocery manager working with vendors and building the sales end caps along with maintaining the store by myself doing regular checks on refrigerators, freezers and the fresh departments.
Stocker
Foodlion Grocery Store
Essex, MD
02.2022 - 02.2023
- Followed safety procedures when handling hazardous material or dangerous goods.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Participated in physical inventories of stock on hand periodically.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Inspected stock for damage or defects and reported issues to management.
- Arranged merchandise in an attractive manner to promote sales.
- Removed outdated products from shelves in accordance with company policy.
Cashier
Foodlion Grocery Store
Essex, MD
08.2021 - 02.2022
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
High School Diploma -
Chesapeake Highschool
Essex Md05-2022
Skills
- Store layout
- Forecasting
- Management interaction
- Training and mentoring
- Brand awareness
- Industry trends
- Heavy lifting
- Inventory management
Affiliations
Building servers/nas
I build gaming pc's and full setups with budget in mind
I also diagnose older pcs and fix and sell them
I also have some experience in building networks
I 3d print practical objects for better day to day use
Timeline
Center Store Lead
Foodlion Grocery Store
02.2024 - Current
Stocker
Foodlion Grocery Store
02.2022 - 02.2023
Cashier
Foodlion Grocery Store
08.2021 - 02.2022
High School Diploma -
Chesapeake Highschool