Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Ohlrich

Palm Coast

Summary

Dynamic Food & Beverage Supervisor at Pyramid Global School with expertise in inventory management and team building. Successfully implemented cost-saving initiatives, enhancing guest satisfaction and operational efficiency. Passionate about training staff and developing innovative menu options, fostering a positive work environment that drives results and elevates customer experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Food & Beverage Supervisor

Pyramid Global School
Palm Coast
01.2025 - Current
  • Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels.
  • Resolved conflicts between staff members in a professional manner while encouraging team building skills among employees.
  • Implemented cost-saving initiatives such as portion control measures, waste reduction strategies and energy conservation efforts.
  • Reviewed weekly sales reports to identify trends in sales volume for menu items.
  • Developed and implemented inventory control systems to reduce food costs while maintaining quality standards.
  • Created detailed reports outlining staffing needs, sales figures, inventory levels and other relevant information.
  • Trained new hires in proper food handling techniques and safety regulations.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Executed hands-on preventive maintenance and repairs to keep equipment functional.
  • Added new menu options by consulting with talented chef to develop new recipes based on local, seasonal ingredients.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Delegated work to staff, setting priorities and goals.

Service Professional

Hammock Beach Resort, Aimbridge Hospitality
04.2019 - Current
  • Knowledge of all menus and specials, with intent to upsell to improve companies profit margins
  • Entrusted (or assigned) VIP’s, important parties, and special events
  • Designated trainer for new PM hires
  • Established relationships with members, frequent guests, groups, and upper management

Service Professional

Outback Steakhouse
01.2018 - 04.2019
  • Handled high volume restaurant capacities and endured respected duties professionally
  • Properly secured cash deposits of company dollars
  • Handled incoming calls and reservation inquiries
  • Greeted and sat guests in a timely manner
  • Delegated table assignments according to sections, cover count, and rotations

County Sales Representative

Black Bear Solutions
01.2016 - 01.2017
  • Personally responsible for the daily duties on all accounts located in Flagler County
  • Administered all invoices
  • Secured punctual deliveries
  • Maintained customer satisfaction
  • Expanded company cliental on a weekly basis

Education

high school diploma -

flagler palm coast high school
01.2014

Business Management - Principles of Management, Business Math, Information Technology Fundamentals, Microsoft software applications

DAYTONA STATE COLLEGE

Skills

  • Inventory management
  • Cost control
  • Staff training
  • Menu development
  • Customer service
  • Conflict resolution
  • Team building
  • Equipment maintenance
  • Time management
  • Fine-dining expertise
  • Scheduling staff
  • Ordering supplies
  • Table service
  • Staff supervision
  • Point of sale POS software
  • Disciplinary Write-ups

Certification

  • TIPS Certified, 07/22/22, 07/20/25
  • Safe Serve Certified, 05/25/21, 05/25/26

Timeline

Food & Beverage Supervisor

Pyramid Global School
01.2025 - Current

Service Professional

Hammock Beach Resort, Aimbridge Hospitality
04.2019 - Current

Service Professional

Outback Steakhouse
01.2018 - 04.2019

County Sales Representative

Black Bear Solutions
01.2016 - 01.2017

high school diploma -

flagler palm coast high school

Business Management - Principles of Management, Business Math, Information Technology Fundamentals, Microsoft software applications

DAYTONA STATE COLLEGE

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