Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joseph Olvera-Rodriguez

Cornelius,OR

Summary

Professional librarian with strong organizational and cataloging skills. Adept at fostering love of reading and learning in young students. Team-oriented with focus on collaboration and adaptability. Proven ability to manage library resources, implement programs, and support educational goals.

Overview

4
4
years of professional experience

Work History

Elementary School Librarian

Forest Grove School District
10.2022 - 04.2025
  • Collaborated with teachers to develop cross-curricular projects, integrating library resources into classroom instruction.
  • Assisted in budget management by selecting appropriate resources based on curriculum needs and cost-effectiveness analysis.
  • Enhanced student research skills by teaching effective database usage and information evaluation techniques.
  • Established a welcoming library atmosphere by fostering an inclusive environment for all students and staff members.
  • Developed strong rapport with students, encouraging them to seek assistance with research and reading needs.
  • Participated actively in professional development opportunities to stay current on best practices within school librarianship field.
  • Trained student volunteers in various aspects of library operations such as shelving books, assisting patrons, and organizing special events.
  • Catalogued and organized books, materials and other documents for proper library management.
  • Trained and supervised library staff, volunteers and other personnel.

Call Center Representative

Wolfer's Home Services
10.2021 - 09.2022
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.

Education

High School Diploma -

Woodburn Arts & Communications Academy
Woodburn, OR
06-2019

Skills

  • Multimedia tools
  • Friendly
  • Approachable
  • Community engagement
  • Collaborative
  • Bilingual
  • Problem-solving skills
  • Strong oral and written communication skills
  • Works well independently

Languages

Spanish
Native or Bilingual

Timeline

Elementary School Librarian

Forest Grove School District
10.2022 - 04.2025

Call Center Representative

Wolfer's Home Services
10.2021 - 09.2022

High School Diploma -

Woodburn Arts & Communications Academy

Similar Profiles

CREATE PROFILE
Joseph Olvera-Rodriguez