Joseph O'Neill
Ventnor City
Summary
Accomplished Senior Security Technician with a proven track record at Private Eyes Security, excelling in technical troubleshooting and customer education. Expert in security and fire system installation and system repair, demonstrated leadership in project management, and developed strong communication skills. Achieved significant improvements in system efficiency and customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Senior Security Technician
Private Eyes Security
02.2016 - Current
- Installation and service of security and fire protection systems, access control and video surveillance systems.
- Educated customers on effective use of security systems.
- Explained how to properly use security systems so that customers were knowledgeable.
- Trained other technicians.
- Responded to maintenance calls and troubleshot devices.
- Tested all newly installed fire alarms.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed strong communication and organizational skills through working on group projects.
Security System Technician
Sound Advice
09.2014 - 02.2016
- Educated customers on effective use of security systems.
- Installed access and elevator controls, alarms and video surveillance systems.
- Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
- Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
Security Service Technician
ASG / Protection One / ADT
04.2010 - 08.2014
- Service of security systems such as fire, burglary, and access control
- Tested new and existing fire alarms.
- Demonstrated features and functionality of alarm systems to customers.
- Learned and adapted quickly to new technology and software applications.
Security Systems Installer
Spectracom
02.2007 - 04.2010
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Operated tools, equipment, and machinery according to safety standards.
- Calculated materials and time needed for each job.
Education
Security System Technology
Various Security Certifications
Skills
- Equipment Repair
- Service Calls
- Alarm systems
- Intrusion Detection
- Video Surveillance
- System Repair
- Technical Troubleshooting
- Equipment testing
- Technical Documentation
Timeline
Senior Security Technician
Private Eyes Security
02.2016 - Current
Security System Technician
Sound Advice
09.2014 - 02.2016
Security Service Technician
ASG / Protection One / ADT
04.2010 - 08.2014
Security Systems Installer
Spectracom
02.2007 - 04.2010
Security System Technology
Various Security Certifications
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