Joseph Ortega
El Paso
Summary
Motivated professional with a strong work ethic and adaptability, demonstrating exceptional interpersonal skills. Contributed to team success through effective communication and a proactive approach to challenges. Mastered new skills quickly while working independently and collaboratively.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
CCA
USPS
El Paso
03.2026 - Current
- Deliver mail, parcels, and certified items accurately and efficiently to residential and commercial customers.
- Provided exceptional customer service through positive interactions with the public.
- Managed time efficiently to ensure completion of routes and adherence to delivery deadlines.
- Sorted and organized mail and packages to ensure timely delivery for daily routes.
- Operate postal vehicles safely and conduct vehicle safety inspections.
- Collect outgoing mail and ensure proper processing for shipment.
- Obtained signatures for accountable mail, certified mail, and package deliveries.
- Use handheld scanners and postal technology to track deliveries and update package statuses.
- Maintain accurate records of deliveries, undeliverable mail, and route information.
- Protect the security and confidentiality of mail and customer information.
Transportation Specialist
MVM Inc
El Paso
06.2021 - 03.2025
- Coordinated transportation, travel arrangements, and release procedures for minors being reunified with sponsors.
- Assisted in the reunification process of unaccompanied minors with approved sponsors and family members.
- Verified sponsor documentation and ensured required paperwork was complete and accurate.
- Maintained communication with sponsors, case managers, and other agencies throughout the reunification process.
- Conducted interviews and gathered information to help determine sponsor suitability and child safety.
- Monitored compliance with federal policies and procedures regarding child welfare and family reunification.
- Assisted in identifying and resolving issues that could delay reunification efforts.
Education
Montwood High School
El Paso, TXSome College (No Degree) - Fire Fighter
El Paso Community College
El Paso, TX 06.2014 - 06.2017
Skills
- Transportation coordination
- Route optimization
- Mail sorting
- Document verification
- Compliance monitoring
- Customer relationship management
- Record keeping
- Safety procedures adherence
- Time management
- Analytical and critical thinking
- Problem solving
- Teamwork and collaboration
- Effective communication
- Remote office management
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
CCA
USPS
03.2026 - Current
Transportation Specialist
MVM Inc
06.2021 - 03.2025
Some College (No Degree) - Fire Fighter
El Paso Community College
06.2014 - 06.2017
Montwood High School