Joseph Ortiz

• Ensured accurate data entry while maintaining patient confidentiality and HIPAA compliance.
• Collected vital signs, performed plasma testing, and conducted donor health screenings.
• Supported nurses and physicians with pre-screening and health documentation.
• Delivered excellent patient service, answering questions and resolving concerns.
• Promoted to Group Lead: Trained new hires, managed workflows, scheduled breaks, and delegated tasks.
• Prepared team members for CLIA certification and cross-trained in plasma processing

• Maintained clean, hazard-free kitchen areas.
  Served meals to residents following dietary guidelines and schedules
• Collaborated with dietary aides and kitchen staff to ensure efficient meal delivery
• Assisted in preparing meals for patients with specific dietary needs and medical conditions

Collaborated with father to launch and grow a youth fitness and athletic training service

• Designed and led individualized and group training sessions focused on strength, conditioning, agility, and sport-specific skills
• Developed programs tailored to client goals, adjusting as equipment and clientele expanded
• Provided basic nutritional guidance to support overall wellness
• Helped clients achieve measurable improvements in athletic performance, fitness, and healthy lifestyle habits