Joseph Ortiz
Alhambra,CA
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Calm professional that quickly assesses medical situations.
Overview
11
11
years of professional experience
Work History
Caretaker
Aveanna Healthcare
Monterey Park, CA
01.2020 - Current
- Ran errands for patients, did shopping, and picked up other necessities.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Accompanied clients to medical appointments.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
EMT-Basic
Falck Ambulance
Los Angeles, CA
08.2025 - 06.2026
- Responded to emergency calls, providing immediate medical assistance and patient care in high-pressure situations.
- Collaborated with healthcare professionals to assess patient conditions and determine appropriate treatment protocols.
- Maintained accurate documentation of patient assessments, treatments administered, and incident reports to ensure compliance with regulations.
- Trained new EMTs on operational procedures, safety protocols, and effective communication techniques during emergencies.
- Conducted regular equipment checks and maintenance to ensure readiness for emergency response scenarios.
- Advocated for patient needs by effectively communicating treatment plans with family members and medical staff during transportation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Baker
Urbane Cafe
Pasadena, CA
02.2023 - 11.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Sales Associate
Costco
Monterey Park, CA
11.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
Deli Clerk
Albertsons
Monterey Park, CA
08.2022 - 10.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Grill Team Crew Member
Jack In The Box
Alhambra, CA
03.2019 - 06.2019
- Adhered to strict time limit for orders, maintaining quick turnout for orders with minimal mistakes.
- Enhanced overall quality of grilled food by introducing creative rotary grilling technique.
- Maintained clean and organized workspace to prevent cross-contamination of food.
- Cleaned and maintained kitchen equipment regularly.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
Grill Team Crew Member
Wendy's
Alhambra, CA
01.2017 - 11.2018
- Adhered to strict time limit for orders, maintaining quick turnout for orders with minimal mistakes.
- Arranged food on plates in attractive, neat fashion to enhance visual appeal of each dish.
- Stored leftover uncooked and cooked food in airtight containers to prevent rancidity.
- Trained new personnel on safe handling procedures for raw foods.
Manufacturing Associate
Packaging Corporation Of America
Los Angeles, CA
05.2015 - 07.2015
- Inspected finished products for quality and adherence to customer specifications.
- Made sure that products were produced on time and are of good quality.
- Inspected products and machines to maintain quality and efficiency.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Monitored employee actions for adherence to safety procedures.
Education
Psychomotor/BLS - EMT
American EMT Academy
Rancho Cucamonga, CA07-2023
Associate of Science - Criminal Justice
Pasadena City College
Pasadena, CA06-2021
Associate of Arts - Humanities
Pasadena City College
Pasadena, CA12-2019
Skills
- Adaptability and Flexibility
- Data Entry
- Problem Identification
- Time management
- Team builder
- Dependable and Cooperative
- Scene Safety
- Equipment Troubleshooting and Maintenance
- Cleaning and Sanitizing
- Verbal and Written Communication
- Continuing education
Languages
Spanish
Native or Bilingual
French
Limited Working
Chinese (Mandarin)
Elementary
Korean
Elementary
Timeline
EMT-Basic
Falck Ambulance
08.2025 - 06.2026
Baker
Urbane Cafe
02.2023 - 11.2023
Sales Associate
Costco
11.2022 - 01.2023
Deli Clerk
Albertsons
08.2022 - 10.2022
Caretaker
Aveanna Healthcare
01.2020 - Current
Grill Team Crew Member
Jack In The Box
03.2019 - 06.2019
Grill Team Crew Member
Wendy's
01.2017 - 11.2018
Manufacturing Associate
Packaging Corporation Of America
05.2015 - 07.2015
Associate of Science - Criminal Justice
Pasadena City College
Associate of Arts - Humanities
Pasadena City College
Psychomotor/BLS - EMT
American EMT Academy