Joseph Pacheco
Chandler,AZ
Summary
Proven Baker at Smiths Food And Drug, excelling in high-quality baked goods production and customer satisfaction enhancement. Demonstrated expertise in food safety and exceptional customer service skills. Increased efficiency and led teams in fast-paced environments, ensuring timely delivery of large orders. Adept at fostering a safe, creative work setting and training new staff. Customer-savvy. Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
5
5
years of professional experience
Work History
Baker and Bakery Clerk
Smiths Food And Drug
11.2018 - 11.2023
- Operated and maintained bakery equipment, including ovens and proofers.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Managed customer service operations, including taking orders and resolving complaints.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Trained and supervised new employees on bakery operations and procedures.
- Operated ovens and bakery equipment to prepare products according to recipes, and adjusting time and temperatures as needed for baking at altitude
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Frosted and iced cinnamon rolls, cupcakes, cookies, doughnuts, various sweet breads, and coffee cakes.
- Cleaned and maintained bakery equipment and oven.
- Packaged and labeled all fresh baked product in fast and orderly fashion.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Opened the Bakery in the morning at 5 am.
- Transporting and throwing freight.
- Maintained organization of freezer and cooler for most effective operation.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Vallivue High School
Caldwell, ID05.2011
Skills
- Hard worker
- Punctual and reliable
- Excells in fast paced environment
- Customer Service skills
- Adaptive to many work environments and creative
- Food safety and sanitation standards
Timeline
Baker and Bakery Clerk
Smiths Food And Drug
11.2018 - 11.2023
High School Diploma -
Vallivue High School