Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joseph Padron

Miami,FL

Summary

Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

5
5
years of professional experience

Work History

Roving Banker

Wells Fargo
Miami, FL
04.2024 - Current
  • Developed and maintained relationships with new and existing clients, enhancing customer loyalty and bank profitability.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Leveraged customer service and sales abilities to consistently meet performance goals.
  • Conducted risk assessments on potential loan applicants to assess creditworthiness.
  • Negotiated terms and rates for loans and lines of credit with clients.
  • Researched account information regarding loans and deposits.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Implemented strategies to meet sales targets for banking products, including loans, credit cards, and savings accounts.

Teller

Wells Fargo
Miami, FL
07.2023 - 04.2024
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Educated customers on use of banking website and mobile apps..
  • Monitored and reported suspicious activity in line with bank security policies.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Server/ To Go Specialist

Olive Garden
Miami, FL
06.2021 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Manager

Kentucky Fried Chicken, KFC
Miami, FL
07.2020 - 08.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Bachelor of Science - Criminal Justice

Miami Dade College
Miami, FL
04-2026

GED -

Miami Dade College
Miami, FL
09.2021

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Relationship building and management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Roving Banker

Wells Fargo
04.2024 - Current

Teller

Wells Fargo
07.2023 - 04.2024

Server/ To Go Specialist

Olive Garden
06.2021 - 02.2024

Manager

Kentucky Fried Chicken, KFC
07.2020 - 08.2021

Bachelor of Science - Criminal Justice

Miami Dade College

GED -

Miami Dade College

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Joseph Padron