Joseph Paez
Sacramento,CA
Summary
I am an organized and motivated employee eager to apply my analytical and technical skills. Seeking opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Office Technician
Department of Social Services
Sacramento, California
10.2022 - Current
- Provided administrative support to management and other staff by preparing documents, maintaining records and filing systems.
- Answered telephones, directed calls and took messages.
- Operated computers to enter data into databases or spreadsheets, generate reports and compose correspondence.
- Processed payroll forms such as timesheets, leave requests and direct deposit authorizations.
- Assisted with special projects as needed or requested by management or staff members.
- Created labels for files using computer software programs such as Microsoft Word or Excel.
- Set up audio-visual equipment for meetings in accordance with user instructions; troubleshot any technical problems that arose during presentation sessions.
- Maintained confidential personnel records in compliance with applicable laws and regulations.
- Maintained digital and paper filing systems with organized files and naming convention adherence.
DoorDash Driver
Self-employed
Sacramento, CA
6/23/22 - Current
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Achieved consistently high customer scores due to exceptional service.
- Secured merchandise, avoiding damage during transportation.
- Documented daily mileage, gas and other data.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
Retail Store Associate
Homegoods Stores
Elk Grove, CA
03.2018 - 07.2021
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Answered telephone to give callers store information and look up order details.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Trained new staff to assist customers using excellent product knowledge.
- Directed and supervised staff performance.
- Instructed staff on procedures for handling difficult transactions.
Document Runner
Cogency Global
Sacramento, CA
08.2014 - 08.2017
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Screened visitors and directed to specific location for office safety.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Input data into OTIS, adhering to all procedures to keep information private.
- Prepared LLC and Corp. reports compiled from the Secretary of State and disseminated to the office.
Student Office Aide
March of Dimes
Sacramento, CA
01.2014 - 06.2014
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Monitored office supply use and stock levels and placed replenishment orders.
- Developed organizational filing systems for confidential customer records and reports.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Maintained business records by updating customer information.
Education
High School Diploma -
Cristo Rey High School
Sacramento, CA06.2017
Skills
- Verbal and Written Communication
- Record Sorting and Filing
- Creative Thinking
- Document Editing
- Digital Archiving
- Reliable and Punctual
- Microsoft Office
- Data Entry
- Analytical Skills
- Team Collaboration
- Prioritization and Time Management
- Problem Solving
- Daily logging
- Document Management
- Spreadsheet Creation
Timeline
Office Technician
Department of Social Services
10.2022 - Current
Retail Store Associate
Homegoods Stores
03.2018 - 07.2021
Document Runner
Cogency Global
08.2014 - 08.2017
Student Office Aide
March of Dimes
01.2014 - 06.2014
DoorDash Driver
Self-employed
6/23/22 - Current
High School Diploma -
Cristo Rey High School