Joseph Pagan
Springfield,VA
Summary
Dependable and service-focused motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional willing to learn. Years of customer service with excellent communication skills and a friendly demeanor towards people. Also has extensive experience in the George Mason School of Art Workshop.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
Alexandria, Annandale, VA
10.2021 - Current
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Monitored fuel level throughout shift and refueled when necessary.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Ensured accurate completion of all paperwork associated with deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Cook
Chesapeake Bagel Bakery
Burke, VA
02.2017 - 03.2018
- Adhered to food safety standards when storing and preparing foods.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Organized storage areas for efficient usage of space.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Monitored stock levels of food items and ordered more when necessary.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Resolved customer complaints regarding food quality or services provided.
Education
High School Diploma -
West Springfield High School
Springfield, VA05-2018
Some College (No Degree) - Art And Visual Technology
George Mason University
Fairfax, VASome College (No Degree) - Engineering
Virginia Tech
Blacksburg, VASkills
- Goods Transport
- Mileage Tracking
- Product Promotion
- Dispatch Communication
- Cargo Handling
- Exceptional written and verbal communication skills
- Stocking and Inventory
- Client Relationship Management
- Teamwork and Collaboration
- Courteous and polite demeanor
- Problem-Solving
- Responsible driver
- Positive Attitude
Affiliations
- Has previously volunteered at the ECHO food bank off Old Keene Mill Road.
- Occasionally volunteers at local church food drives.
References
References available upon request.
Timeline
Delivery Driver
DoorDash
10.2021 - Current
Cook
Chesapeake Bagel Bakery
02.2017 - 03.2018
High School Diploma -
West Springfield High School
Some College (No Degree) - Art And Visual Technology
George Mason University
Some College (No Degree) - Engineering
Virginia Tech