Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Joseph Pagan

The Bronx

Summary

Fleet management professional with comprehensive experience and readiness for role. Demonstrates strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in logistics coordination, maintenance scheduling, and cost control, while possessing excellent organizational and leadership abilities. Known for effective communication, problem-solving, and strategic planning.

Overview

3
3
years of professional experience

Work History

Fleet Manager

Amazon Prime Products
08.2019 - 01.2023
  • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
  • Provided all drivers with pertinent safety materials regarding rules and regulations.
  • Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
  • Suggested actionable improvements to increase efficiency and reduce expenses.
  • Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
  • Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
  • Improved driver performance by conducting regular training sessions, monitoring driving habits, and providing constructive feedback.
  • Achieved cost reductions by optimizing inventory levels of spare parts and supplies.
  • Reduced repair times with establishment of strategic partnerships with service providers.

Operations Manager

Amazon Prime Products
08.2019 - 01.2023
  • Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
  • Enhanced team performance by providing regular feedback, coaching, and training opportunities.
  • Collaborated closely with other departments to ensure seamless integration of processes and systems, enhancing overall efficiency.
  • Coordinated efficient routes and schedules for drivers.
  • Trained drivers, helpers and support workers in techniques for maximizing efficiency.
  • Supported customers via telephone, email and at sites to handle escalations and product concerns.
  • Planned delivery routes according to traffic, weather and types of delivery.

Education

GED -

YABC
The Bronx, NY
02-2013

Skills

  • Fleet optimization
  • Operations and logistics
  • Route planning
  • Fleet management
  • Scheduling
  • Vehicle inspections
  • Call center experience
  • Microsoft Excel
  • Microsoft PowerPoint

Accomplishments

    Class A Permit

    Currently enroll at Lincoln Tech for Mechanics

Languages

English
Native or Bilingual

Timeline

Fleet Manager

Amazon Prime Products
08.2019 - 01.2023

Operations Manager

Amazon Prime Products
08.2019 - 01.2023

GED -

YABC

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