Joseph Pagano
West Hempstead,NY
Summary
Seasoned security professional with a proven track record of enhancing facility safety and crisis management. Skilled in firearms handling and fostering public safety awareness. Demonstrated ability to improve security measures and build strong client relationships. Known for reliability and swift response to emergency situations, ensuring a secure environment for all.
Overview
17
17
years of professional experience
Work History
Lead Armed Security Agent
Global Ops
03.2024 - Current
- Responded to various security incidents, providing immediate assistance and escalating issues when necessary.
- Improved overall site security with timely identification of vulnerabilities through detailed inspections and audits.
- Established strong relationships with clients by addressing their concerns promptly and professionally regarding security matters.
- Managed access control systems, ensuring only authorized personnel entered restricted areas within the facility.
- Maintained a safe environment for staff and customers through proactive surveillance of potential threats.
- Participated in regular emergency drills to maintain preparedness for potential crisis situations.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Armed Patrol Supervisor
MCS CONSULTANTS, INC
01.2024 - Current
- Improved patrol efficiency by implementing strategic scheduling and route planning.
- Enforced motor vehicle laws and regulated traffic.
- Maintained open lines of communication with external law enforcement agencies for collaborative problem-solving efforts.
- Promoted a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Collaborated with other departments to address community concerns and improve overall public safety outcomes.
- Developed strong relationships with community stakeholders through regular outreach efforts and proactive engagement initiatives.
Owner
58 Group
02.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw drafting and implementation of contracts.
Owner
Gold Coast Capital
10.2014 - 01.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Correctional Officer
New York City Department of Corrections
12.2010 - 01.2015
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
Security Officer
St. Johns Hospital-Healthcare Services
01.2008 - 02.2009
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Skills
- Firearms handling
- Public safety awareness
- Self-defense techniques
- Physical fitness
- Event security
- Facility security
- First aid proficiency
- Threat assessment
- Access control management
- Crisis management
- Surveillance expertise
- Investigative skills
- Punctuality
- Reliability
Timeline
Lead Armed Security Agent
Global Ops
03.2024 - Current
Armed Patrol Supervisor
MCS CONSULTANTS, INC
01.2024 - Current
Owner
58 Group
02.2020 - Current
Owner
Gold Coast Capital
10.2014 - 01.2020
Correctional Officer
New York City Department of Corrections
12.2010 - 01.2015
Security Officer
St. Johns Hospital-Healthcare Services
01.2008 - 02.2009
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