Joseph Page
Mentor,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work History
Warehouse Manager
Marc's Grocery & Deep Discount Stores
Mentor, Ohio
08.2015 - Current
- Coordinated with vendors to resolve shipping discrepancies effectively.
- Assisted in unloading trucks and stocking shelves with received merchandise.
- Processed returns to vendors and maintained accurate records of all returned items.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Updated daily logs with received and shipped items information as well as any discrepancies noted.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and maintained good relations with customers, vendors, and transport companies.
- Assisted in training new employees on safety protocols and operational procedures.
- Used pallet jacks to move items to and from warehouse locations.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Received and tracked incoming inventory shipments.
- Inspected damaged goods prior to disposal or return to vendor.
- Identified discrepancies between physical count and computer data.
- Processed returns of defective merchandise as required.
- Verified accuracy of incoming shipments against purchase orders.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Assistant Manager
Bp Gas Station
Mentor, OH
03.2008 - 08.2015
- Supervised daily operations to ensure efficient workflow and service quality.
- Managed staff schedules and delegated tasks to optimize team performance.
- Trained new employees on company policies and customer service practices.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided excellent service during peak hours to enhance customer satisfaction.
- Educated customers on promotions and loyalty programs actively.
- Ensured cleanliness and organization of the checkout area consistently.
- Greeted customers and provided friendly customer service.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Complied with all health and safety regulations while performing job duties.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Operated kitchen equipment, including ovens, grills, and fryers efficiently.
- Collaborated with team members to ensure timely meal service during peak hours.
- Trained new staff on food safety practices and service procedures effectively.
- Communicated with suppliers to coordinate delivery schedules for fresh ingredients.
- Served meals to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Performed variety of duties related to food service.
- Maintained order and cleanliness of work areas to conform with health codes.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
Education
GED
Concord, OHEntry Level Chef - Culinary Arts
Auburn Career Center
Concord, OH 01.2001 - 06.2003
Skills
- Inventory management
- Shipping coordination
- Warehouse optimization
- Safety compliance
- Customer service
- Employee training
- Attention to detail
- Effective communication
- Production waste control
- Employee safety
- Heavy lifting
- Collaborative teamwork
- Vendor relationship management
- Storage management
- Shipping and receiving
- Billing and invoicing
- Space planning
- Food preparation
- Point-of-sale operation
- Order accuracy
- Multi-tasking
- Food service marketing tactics
- Proper food temperatures
- Order taking accuracy
- Staff training and development
- Food and safety standards
- Safe food handling
- ServSafe
Timeline
Warehouse Manager
Marc's Grocery & Deep Discount Stores
08.2015 - Current
Assistant Manager
Bp Gas Station
03.2008 - 08.2015
Entry Level Chef - Culinary Arts
Auburn Career Center
01.2001 - 06.2003
GED