Joseph Palmer
Carlisle
Summary
Diligent shop foreman with solid track record in managing diesel operations and ensuring peak engine performance. Led teams to implement preventative maintenance schedules, reducing downtime and improving efficiency. Demonstrated expertise in troubleshooting complex mechanical issues and training staff on safety protocols.
Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Diesel Supervisor
TA Travel Center
01.2024 - Current
- Implemented safety protocols to maintain a secure working environment for staff and reduce workplace accidents.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
Heavy Wrecker Operator
HJ Towing and Recovery
01.2021 - Current
- Developed trust with clients by consistently delivering prompt, professional, and reliable heavy wrecker services.
- Established relationships with local law enforcement agencies, fostering cooperation during incident responses and recoveries.
- Collaborated with fellow operators to complete complex recovery missions in challenging environments.
- Demonstrated adaptability by responding effectively to unexpected challenges or changes in job requirements or working conditions.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Answered roadside assistance calls for tows and other vehicle support.
Heavy Wrecker Operator /Shift Supervisor
H and S Towing
01.2018 - 01.2022
- Demonstrated adaptability by responding effectively to unexpected challenges or changes in job requirements or working conditions.
- Developed trust with clients by consistently delivering prompt, professional, and reliable heavy wrecker services.
- Collaborated with fellow operators to complete complex recovery missions in challenging environments.
- Established relationships with local law enforcement agencies, fostering cooperation during incident responses and recoveries.
- Assisted in accident scene management by efficiently clearing debris from roadways while preserving evidence for investigations when required.
- Operated with safety and skill to avoid accidents and delays.
- Answered roadside assistance calls for tows and other vehicle support.
Automated Logistical Specialist (92A)
United States Military
01.2011 - 01.2018
- Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
- Met or exceeded production goals and objectives by following strict procedures.
- Analyzed data trends to forecast supply needs accurately, minimizing shortages and excess stock levels.
- Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
- Trained new team members on proper and safe use of tools and equipment.
- Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
- Managed inventory control for a large warehouse, ensuring accurate record-keeping and timely reordering of supplies.
- Assigned tasks to team members to complete within designated time frames.
Education
Business Management - Business
United States Military
Lebanon, PA 06-2015
Associate's in Business Management - Business Management
York Technical Institute
Lancaster, PA 06-2014
Skills
- Brake system maintenance
- Suspension systems
- Computerized diagnostic tools
- Exhaust system repair
- Equipment inspection
- Fleet management
- Leadership skills
- Teamwork and collaboration
Accomplishments
- Achieved Army Achievement Medal by completing motor poole management with accuracy and efficiency.
- Supervised team of 40+ staff members.
- Resolved product issue through consumer testing.
- Documented and resolved shop clock management which led to lower wait times as well as higher efficiency while working on units.
Certification
- Commercial Driver's License with doubles/triples, tanker, dry van, step-deck - Pennsylvania Motor Vehicle Department.
- Pennsylvania Driver's License
- Forklift Certification
Timeline
Diesel Supervisor
TA Travel Center
01.2024 - Current
Heavy Wrecker Operator
HJ Towing and Recovery
01.2021 - Current
Heavy Wrecker Operator /Shift Supervisor
H and S Towing
01.2018 - 01.2022
Automated Logistical Specialist (92A)
United States Military
01.2011 - 01.2018
- Commercial Driver's License with doubles/triples, tanker, dry van, step-deck - Pennsylvania Motor Vehicle Department.
- Pennsylvania Driver's License
- Forklift Certification
Business Management - Business
United States Military
Associate's in Business Management - Business Management
York Technical Institute
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